In this era of complex social interactions, digitalization, and technology driven peer- to peer exchange, brands need to engage more, rather than just communicating with the consumers. Enterprises deploy social technologies both externally and internally for interacting with their customers and partners and the employees as well. The social technologies enable better engagement with various communities and bring in more effective collaboration among the concerned stakeholders, for business processes. Our social computing capabilities enable organizations to improve collaboration and innovation and at the same time address the key business goals. Our comprehensive social solutions help enterprises to better understand, engage and influence the customer requirements and their preferences.
We leverage disruptive technologies including Mobility, Cloud Computing and Analytics in our social computing solutions to enable the world’s top businesses, governments and organizations deliver business value for their customers and shareholders.