Unified Communications

UCAssure (Unified Communication Assurance) – Transforming Workspace Communications

Unified communications- is an set of  applications and services designed and developed to help employees around the globe communicate effectively, collaboratively efficiently, and become more productive.

Rapidly evolving technologies, consumerization of IT, proliferation of smart phones and the increasing adoption of bring-your-own-device (BYOD) are simultaneously creating a host of new opportunities and challenges at the workplace. The new generation of employees is increasingly mobile, media savvy and socially connected and expects the flexibility to work from anywhere and anytime. With this shift, it has become essential for enterprises to enable its workforce to effectively communicate and collaborate internally or with customers anytime, anywhere.

UCAssure simplifies and integrates all forms of communications to provide a consistent and unified interface and user experience across multiple devices. UCAssurehelp businesses streamline communications both internally and externally, thus optimizing business processes and driving productivity with reduced response times. UCAssure enable direct and instant collaboration between employees and customers anywhere in the world and also help in lowering costs of managing communications systems, reducing the need for travelling and thereby lowers an organization’s carbon footprint.

Building your business on a unified communications platform can make a huge difference to your business and choosing the right partner can help you make a seamless transformation to a next generation enterprise.

At Happiest Minds, we help organizations build this advantage through UCAssure, our solution accelerator for advisory and transformation services for Integrated Voice, Data and Video. Our UC service offerings are focused towards addressing customer needs in all aspects of the challenges faced towards implementing a robust UC solution.

Building a Connected Workplace with UCAssure

Our UCAssure editions series integrate all your communication tools such as IM, email, presence, conferencing and video to enable a seamless communication process regardless of location or device. Each UCAssure version comes equipped with a host of integrated communication tools that are tailored to your enterprise’s requirements and delivera highly secure and efficient unified communication experience. What more, UCAssure also comes in custom versions to suit the specific needs of your organization.

Happiest Minds UC Service Approach:

Our service offering include:

• Unified communications pre-deployment assessment services
• Design & deployment of unified communications solutions on Microsoft, Cisco and Avaya platforms
• Migration of legacy unified communications environment in email, voice, video and instant messaging to the newer version
• Consolidation and re-engineering of the legacy network infrastructure
   

Our Packaged service offerings

Our unique productized solution stack, on ‘UCAssure’ provides the necessary UC infrastructure and functionality that best fits your needs and enables you to achieve a world-class communication experience within and outside your organization.

Why Happiest Minds?

With Happiest Minds as your partner, you can transform your business communications with full confidence. Our partnership with premier organizations enables us to consult, plan, implement and operate unified communication solutions with ease. Our customizable services are based on multiple solution stacks and rooted in an amalgamation of knowledge, best practices, compliance standards and the latest technologies – to ensure you get the best possible results. Further, our certified experts work closely with you from the onset to ensure your transition journey to the new workplace is seamless and simple. 

Our value proposition includes:

• 24X7 monitoring of your infrastructure
• State of art NOC and SOC
• Proactive notification and alerting
• Integrated tools for remote management
• Customized dashboards
• L1/L2/L3 support
• Seamless upgrade, patch management
• Certified experts
• ITIL aligned operations support