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alliance partner

Microsoft Dynamics

Cloud adoption has passed the tipping point and organizations have given up apprehension in favour for innovation. Irrespective of whether an organization has already adopted cloud or is planning to enable migration, CIOs are starting to expect more from cloud providers. Enterprise-ready intelligent business applications that are as easy to use as customer applications are taking the cloud industry by storm.      

Microsoft Dynamics 363 integrates CRM and ERP cloud solutions to provide a comprehensive business enablement platform. From tracking leads, automating field service, and driving sales to improving operations and enabling enterprise mobility, this solution empowers organizations to grow, evolve, and transform every part of the business.  

Why Happiest Minds for Microsoft Dynamics?

With a diverse team of Microsoft certified professionals highly experienced in designing, building, and implementing customized solutions, Happiest Minds is uniquely positioned to help organizations maximize the ROI of Dynamics implementation. Our deep domain knowledge of ERP and CRM solutions coupled with insight driven development methodology enable us to help our clients accelerate business value creation.  


  • Map Dynamics solutions with business goals to design an implementation roadmap.
  • Enable customization to meet specific business needs and ensure seamless implementation and integration.
  • Develop and deploy specific modules to enhance functionalities.
  • Handle cross CRM/ERP migration and data migration.
  • Ensure integrated support and product upgrades for MS Dynamics.


  • Actionable insights to drive sales
  • End-to-end omnichannel customer engagement and service
  • Intelligent scheduling, native mobile support, and remote asset monitoring
  • Digitally enhanced talent acquisition and onboarding
  • Real-time, data-driven, and predictive business insights
  • Cross-channel technology and personalized retail experiences
  • Intelligent automation services  
  • Customer 360 degree understanding


  • Build personalized experiences across all customer touchpoints
  • Enhance employee efficiency with actionable insights and intuitive tools
  • Enable predictive and intelligent processes to drive growth
  • Inspire innovation to develop new business models, processes, and products
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