{"id":5872,"date":"2017-06-23T06:38:43","date_gmt":"2017-06-23T06:38:43","guid":{"rendered":"https:\/\/www.happiestminds.com\/blogs\/?post_type=post&#038;p=5872"},"modified":"2024-04-10T04:53:45","modified_gmt":"2024-04-10T04:53:45","slug":"customer-service-excellence-with-mobility","status":"publish","type":"post","link":"https:\/\/www.happiestminds.com\/blogs\/customer-service-excellence-with-mobility\/","title":{"rendered":"Customer Service Excellence With Mobility [Infographic]"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><span style=\"font-weight: 400;\">The roots of <a href=\"https:\/\/en.wikipedia.org\/wiki\/Mobility\"><em><strong>mobility<\/strong><\/em><\/a> are getting firmer and firmer in every industry vertical across all departments. Especially in field service, mobility has enabled field service departments to set new standards for productivity and customer responsiveness.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using <a href=\"https:\/\/www.happiestminds.com\/services\/mobility-solutions\/\">enterprise mobility<\/a>, field <em>service engineers<\/em> can easily access the right customer information, and resources from anywhere at any time. Plus, they can get a full view of an individual customer and their needs, so they can create and schedule the correct work order for faster problem resolution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Check out the infographic below to know how did enterprise mobility help a top mechanical contracting firm transform their field service process to increase first-time fix rate and delight customers. \u00a0<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-5873\" src=\"https:\/\/www.happiestminds.com\/blogs\/wp-content\/uploads-oss\/2017\/06\/ACCO-Final-Infographics.png\" alt=\"acco-final-infographics\" width=\"652\" height=\"2767\" \/><\/p>\n<p>You can also<strong> download the detailed case study<\/strong>\u00a0to learn more about this enterprise mobility implementation success story.<\/p>\n<div class=\"pld-like-dislike-wrap pld-template-2\">\r\n    <div class=\"pld-like-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-like-trigger pld-like-dislike-trigger  \" title=\"Like\" data-post-id=\"5872\" data-trigger-type=\"like\" data-restriction=\"cookie\" data-already-liked=\"0\">\r\n                        <i class=\"fas fa-heart\"><\/i>\r\n                <\/a>\r\n    <span class=\"pld-like-count-wrap pld-count-wrap\">0    <\/span>\r\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>The roots of mobility are getting firmer and firmer in every industry vertical across all departments. Especially in field service, mobility has enabled field service departments to set new standards for productivity and customer responsiveness. Using enterprise mobility, field service engineers can easily access the right customer information, and resources from anywhere at any time. [&hellip;]<\/p>\n","protected":false},"author":109,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[516],"tags":[1046,1048,242],"class_list":["post-5872","post","type-post","status-publish","format-standard","hentry","category-blog","tag-enterprise-mobility-solution","tag-enterprise-monility","tag-mobility-solutions"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.happiestminds.com\/blogs\/wp-json\/wp\/v2\/posts\/5872","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.happiestminds.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.happiestminds.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.happiestminds.com\/blogs\/wp-json\/wp\/v2\/users\/109"}],"replies":[{"embeddable":true,"href":"https:\/\/www.happiestminds.com\/blogs\/wp-json\/wp\/v2\/comments?post=5872"}],"version-history":[{"count":1,"href":"https:\/\/www.happiestminds.com\/blogs\/wp-json\/wp\/v2\/posts\/5872\/revisions"}],"predecessor-version":[{"id":11933,"href":"https:\/\/www.happiestminds.com\/blogs\/wp-json\/wp\/v2\/posts\/5872\/revisions\/11933"}],"wp:attachment":[{"href":"https:\/\/www.happiestminds.com\/blogs\/wp-json\/wp\/v2\/media?parent=5872"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.happiestminds.com\/blogs\/wp-json\/wp\/v2\/categories?post=5872"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.happiestminds.com\/blogs\/wp-json\/wp\/v2\/tags?post=5872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}