Key Initiatives Undertaken

HAPPIVERSE

Our sessions and gatherings always commence with a moment of gratitude or a simple expression of thanks. Across all our facilities, SMILES Cards are readily available for anyone to use. Through our iAppreciate digital platform, individuals have the opportunity to acknowledge, appreciate, and celebrate the contributions and support received from their team members, managers, and colleagues, both professionally and personally. This culture of appreciation extends to their contributions to the Business Unit, Happiest Minds, and the wider community, fostering a spirit of gratitude year-round.

Gratitude is at the core of Happiest Minds culture. As in previous years, we organized Gratitude Week from November 20 to December 8, celebrating the profound impact of appreciation. Throughout this period, we encouraged everyone to reflect on and express gratitude for the positive aspects of their lives. Notable achievements during Gratitude Week included:

Sending 9,806 appreciations to more than 3,100 individuals over 18 days.

  • Over 9,000 iAppreciate messages sent by more than 920 people
  • Program was fully conceived, collaborated on, and executed by the Rewards and Recognition Council
  • Introduction of a gamified leaderboard to boost participation
  • Continued use of iAppreciate cards, with over 3,000 physical cards being used to appreciate team members on the floor

Our culture is deeply rooted in the practice of actively and empathetically engaging with others, moving beyond mere hearing to fully grasp their perspectives, emotions, and needs. This transcends mere auditory reception; it entails realizing their perspective, emotions, and needs.

We have fostered positive changes in several key areas:

Ask EB:

This platform allows Happiest Minds to pose questions to the Executive Board (EB), with responses provided within 24 hours.

AHMM/Townhalls:

These sessions offer an opportunity for individuals to directly question and offer feedback to our leadership team.

We Hear:

This initiative enables the reporting of sexual harassment or discrimination directly to the Chief People Officer (CPO). Upon reporting, an email is immediately sent to the CPO's mailbox to begin the resolution process.

The concept of mindfulness is centered on practices and attitudes that promote living fully in the present moment, free from judgment and distraction. This involves intentionally anchoring our attention in the present, acknowledging and welcoming our thoughts and feelings, and embracing life with an attitude of exploration and openness.

Mindfulness training comprises mental exercises optimizing brain's neural pathways, leading to:

Diminished stress levels

Strengthened interpersonal connections

Systematic method for learning, embracing, and applying mindfulness practices strengthens our pursuit of happiness

Improved efficiency and productivity

Improved balance between work and personal life

Augmented focus on current tasks.

Attainment of joy in the present moment through stress-reducing mindfulness techniques

Incorporating mindfulness as a modus operandi that can significantly elevate our Happiness Quotient

Imbibing a 7C Framework of the Happiest People

  • Delivering world-class solutions in line with our core values
  • Creating an impact on the organization and society at large

Mindfulness Training in FY 2023-24

1,504

Participants covered
in FY 2023-24

4,558

Total Happiest
Minds till date

93%

Coverage of
Mindfulness training

Being Mindful requires one to be fully present and aware of the moment without any judgment.

Doing Mindful involves intentionally focusing our attention in the present moment with openness, curiosity, and acceptance.

Mission, Vision & Value (MVV) Training in

949

Participants covered
in FY 2023-24

4,157

Total Happiest
Minds till date

85%

Coverage of
MVV training