Our philosophy
Happiest People Make Happiest Customers. Our mission is a constant reminder of the fact that we are in the business of making our customers happy through happy employees. People are an integral part of our business and their happiness is of utmost importance. Our systems, policies, and practices are crafted to foster an open culture, enabling our people to discover their potential and participate in shaping their own work life experience. This is how we make a difference.
Though happiness is a very personal emotion, we believe that it is the organization’s responsibility to create enabling conditions for a person to be happy.
Our Mission
Happiest People . Happiest Customers
Our Vision
Vision 1
Design Happiest Minds for Perpetuity
Vision 2
Accelerate Profitable Growth
Vision 3
Build & Sustain a World Class Team
Vision 4
Be the Ambassador of Happiness
Vision 5
Be Recognized for Thought Leadership in our focus areas of Technology & Solutions
Vision 6
Be known for our ESG standards
Our Values
The acronym SMILES describes our ethos, and stands for our core values:
Sharing
Mindful
Integrity
Learning
Excellence
Social Responsibility
At Happiest Minds, we have identified a few predictive factors that enable happiness. Some of them are organizational factors such as fairness, transparency and joy in workplace. The others are individual oriented, such as wellness, enriched personal life and giving back to society.
The Happiest People Framework is built on the 7Cs of Culture, Credibility, Collaboration, Contribution, Communication, Community and Choice.
We believe that happiest people are more creative, innovative and deliver more value to customers making customers happiest.
7W's To Wellness
The Happiest Minds’ Wellness Program constitutes the 7Ws of Physical Wellness, Spiritual Wellness, Intellectual Wellness, Professional Wellness, Social Wellness, Emotional Wellness and Environmental Wellness. These are nurtured by aligning activities, logistics, facilities and expertise of the organization through an array of Wellness schemes.
Physical Wellness
Physical Wellness is achieved by proactively participating in both outdoor and indoor activities to enhance stamina, endurance and fitness. This includes walking, running, aerobics, health check-ups and sports.
Intellectual Wellness
A great share of satisfaction emerges out of the positive results of using the intellect. Happiest Minds helps sharpen this quotient by facilitating training that would develop technical, leadership and soft skills.
Social Wellness
Happiest Minds helps its people to strike the right balance between their personal and professional lives by sharpening their Social Wellness quotient through events such as Group activities, Celebrations, Get-togethers and more.
Environmental Wellness
Happiest Minds strives to instil environmental awareness through activities such as Recycling, Environment Week, I Change my City program, Waste management and Power conservation initiatives.
Spiritual Wellness
Spirituality is about getting attuned with oneself. Happiest Minds encourages its people to do so by engaging in activities like Yoga, Meditation and Breathing exercises to help pursue self-discovery.
Professional Wellness
Happiest Minds drives its idea of Professional Wellness through a range of activities like competency building, performance enhancement processes and talent reviews.
Emotional Wellness
Emotional Wellness is a vital virtue. This is fostered through a wide range of activities such as mentoring, buddy programs, stress management sessions and support initiatives.
Happiness comes from giving, not getting. If we try to bring happiness to others, we cannot stop it from coming to us also. To get joy, we must give it, and to keep joy, we must scatter it. John Templeton
Social Responsibility is a core value of Happiest Minds. It is also one of our vision statements where we have set out to "be a leader in integrating social responsibility initiatives with core business operations".
Our CSR initiative, called the CIRCLE OF HAPPINESS:
- Establishes volunteering & community involvement.
- Celebrates our important milestones with acts of giving.
- Executes a process for leveraging our capabilities and contribute to socially relevant causes. and builds a social engagement program that enables us to engage with clients & partners and make a difference to society and the environment.
A core team anchors this program, defines its charter at a granular level, interfaces with social organizations and coordinates volunteer activities.
Some of our CSR initiatives are :
- At our launch, at the completion of the full financial year and US$ 5 million quarter and at other SMILESTONES, mid-day meals were sponsored at Akshayapatra Foundation. We are hoping to cross a million meals for mid-day meal programs by the time of the IPO.
- Lamps that were creatively designed by Happiest Minds during Diwali were auctioned and the proceeds shared with Sambhav Foundation.
- During the Joy of Giving Week Happiest Minds and Partners participated with pledges and wishes fulfilled at Akshara Foundation, Baalemane, Balajothi, Jeevarathini Foundation, Kilikili, One Billion Literates Foundation & Shishu Mandir.
- The team from Samarthanam Trust for the Disabled participated in our first Foundation Day with a dance presentation.
- Happiest Minds contribute at least one day’s payroll to the Uttarakhand relief work.
- Happiest Minds outside of office hours designed the website for JDC Sparsha Trust, an organization that extends services and expertise towards education and vocational training of special children.
It is an immutable law that what we give, we receive. It’s not an exact exchange and may not always even be apparent. But it forms a full circle…a Circle of Happiness.