Infrastructure Management &
Security Services (IMSS)

Ensuring safe, secure and efficient data center, cloud infrastructure and applications

External Environment

In the digital world, all corporate goals, strategies, and operations need a close alignment with IT infrastructure management and security services to build a smart, protected, and robust organizational framework. An efficient and secure technology infrastructure minimizes downtime, increases business value through tangible and intangible elements.

Business Overview

We offer end-to-end, 24x7 monitoring and management and secure ring-fencing of customers' (enterprises and technology companies) infrastructure and applications. We have expertise in automating business and IT operations with the DevSecOps model and providing world-class NOC/ SOC (network and security operating center) services.

Infrastructure Lifecycle Services

We provide comprehensive and integrated services for managing distribution and hybrid IT/Cloud environments as a single entity with a single point of accountability. Our ELLIPSE platform automates standard operations and provides an integrated CxO dashboard for monitoring applications and infrastructure. We ensure a smooth start and operationalization of systems support services with minimal time and impact. During steady-state operations, service improvement plans, and initiatives are implemented along with the support for technology transformation.

Our Service Offerings

Security Services

We offer the latest cyber security solutions through expert security professionals with a holistic risk-driven approach that ensures end-to-end security solutions. We aim to improve the agility, flexibility, and cost-effectiveness of the next generation's needs for information security and compliance programs.

Our Service Offerings

Robotic Process Automation-as-a-Service

Our Robotic Process Automation as a Service is designed to help organizations integrate RPA with technologies like artificial intelligence, machine learning, and knowledge-based systems to drive enterprise-wide transformation. Our end-to-end RPA services enable our clients to understand current automation levels and discover opportunities for reducing operational costs. We empower organizations to:

• Select the appropriate RPA operating & governance model, change management plan, and deployment strategy
• Assess and prioritize automation opportunities and channel efforts according to current automation rates, transactional volume, and ease of implementation
• Build a business case and verify its value during the first RPA pilot to secure management buy-in and align key stakeholders
• Implement and develop services to create simple screen automation and cognitive robots
• Our highly skilled RPA experts will work with your business and IT teams to continuously identify processes ripe for automation, select RPA technology suitable for your processes, develop automation workflows and help sustain the robot workforce

Our Service Offerings

Case Study

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Happiest Minds quickly jumped in and learned our environment’s complexities and provided guidance and support throughout the whole process. The team was one of the best we’ve ever assisted with for a major initiative. We will be continuing the partnership on all major IT initiatives.

- Andy Troiano

VP-Technology, CAN Capital

Case Study

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Managing governance, risk and compliance is more important than ever and working with Alyne-Happiest Minds alliance helped put controls in place to achieve SOC2 compliance. This is significant not just for our own internal controls but also assures our customers of effective governance.

- Craig Gregory

CISO and Co-Founder, Cutover