Health and Security

At Happiest Minds, our people’s health, safety, and security are not just operational responsibilities — they are core to our culture of mindfulness, empathy, and collective wellbeing. As we continue to navigate a world marked by unpredictability, our commitment to nurturing a secure and healthy workplace has only grown stronger. This past year, we advanced our people-first philosophy by strengthening our health and wellness ecosystem, enhancing our workplace safety protocols, and reinforcing cyber and information security frameworks — all while enabling our associates to thrive in a hybrid world.

Physical and Mental Wellbeing: The Foundation of a Happy Mind

We take a holistic approach to well-being by addressing physical, emotional, psychological, and social health. In response to member feedback, we introduced programs supporting work-life integration in a hybrid setup and equipped managers to lead with empathy and flexibility. Active participation in wellness initiatives reflected a shared commitment to a healthier, balanced lifestyle.

Initiatives Undertaken

  • Preventive Health Check-ups: Organized 36 camps to support early detection and proactive health management
  • Mental Health and Emotional Wellbeing Programs: Offered programs like therapy, group coaching, and awareness sessions to promote mental wellness and team cohesion
  • Healthcare Partnerships: Partnered with hospitals and health tech providers for easy access to medical consultations and care
  • Wellness Campaigns: Promoted movement, nutrition, sleep hygiene, and screen-time awareness through targeted campaigns

Safe Workplaces – Physical and Virtual

We prioritize safety across both physical campuses and remote environments, ensuring compliance with safety standards and eco-friendly sanitization. Employees are encouraged to report hazards through internal systems, fostering a proactive safety culture.

Key Initiatives

  • Fire Safety Drills: Conducted regularly across all facilities to ensure preparedness
  • Compliance Audits: Regular audits to ensure adherence to safety standards and implement corrective actions as needed

Cybersecurity and Information Protection: Trust by Design

As a digital organization handling sensitive data, we uphold the highest standards of information security. This year, key investments were made to strengthen our cybersecurity, with no major breaches reported, reflecting our commitment to continuous training, vigilance, and robust systems. Our InfoSec team worked closely with Legal, IT, and People Practices ensuring compliance and governance.

Key Initiatives

  • Certifications: Maintained ISO 27001 and IS 9001 compliance and other relevant standards and certified for ISO 20000
  • Security Awareness Training: Conducted organization-wide sessions to boost awareness and preparedness
  • Advanced Security Platforms: Implemented real-time threat monitoring systems.
  • Zero Trust Architecture: Deployed multi-factor authentication and zero trust architecture across endpoints

Culture of Care and Continuous Improvement

Guided by our core values and sustained through constant feedback, we are building a health- and security-conscious organization. Quarterly Pulse Checks indicated increased psychological safety and higher satisfaction with health and security. We are committed to creating an environment where individuals feel safe, supported, and empowered to excel.

Key Focus Areas for the Coming Year

  • Proactive Health Monitoring: Introducing new health monitoring and support initiatives
  • Security Champions Network: Expanding the network within each business unit
  • Resilience Training Modules: Developing training modules to build resilience in leaders and team leads

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