Effective risk management helps us manage the impact of events and attain business objectives. We ensure this with our robust risk management framework and a holistic approach of continually identifying, monitoring, evaluating, and managing risks. Amidst rising geopolitical turbulence and global supply chain issues, we are increasing our agility to tackle emerging risks and capitalize on new opportunities.
We have a well-defined framework and procedures for Enterprise Risk Management (ERM), prepared under the supervision of the Executive Board. These cover risks of information security, operations, delivery, and key support functions. The procedures include risk identification, analysis, response, tracking, management discussion, and mitigation.
Our respective functions and project teams maintain risk registries, which are centrally reviewed and periodically monitored by compliance and governance teams responsible for specific risk areas. Additionally, our defined risk appetite reflects the broader risk levels we can assume, manage, and incorporate into our strategy.
We ensure effective ERM through a robust governance mechanism involving the Chief Information Security Officer (CISO), Chief Information Officer (CIO), and the Engineering and Business Excellence (EBE) team, who work together with the Executive Board.
Foreign currency fluctuation International operations account for a substantial part of our revenues, and unfavorable movements in foreign currency might affect our profitability.
The inability to obtain payments owed by our customers can impact our working capital cycle and lead to losses.
Our inability to maintain an optimal liquidity level may prevent us from meeting our Financial Obligations.
Financial performance for the Quarter/Fiscal Year is not in line with guidance.
We are dependent on a few customers and a specific geography for most of our revenues. Our inability to attract new customers, retain existing ones, or any unfavorable macroeconomic scenario in our key target market may impact revenues.
Amidst the rapid evolution of the IT industry, the inability to develop new technology capabilities may impact new business opportunities.
An increase in wages and the inability to accurately compute contract pricing through various cost estimations may impact profitability.
Commonization of the services may shrink margins.
The inability to secure new orders and enhance our workforce's bandwidth will result in stagnation. Additionally, we face the challenge of contractual clauses that may restrict our ability to offer services to different customers.
Emerging global challenges, Business models. GCC, Pricing pressures. Reorganization and related changes.
With the current geopolitical situation across the globe – trade war, Political instability, and Military operations may make companies cautious in spending, calling for budget cuts.
We depend on our talent to deliver solutions to clients. The inability to attract and retain talent may impact business opportunities.
The inability to maintain high resource utilization and productivity will impact profitability.
The inability to uphold contractual commitments may lead to the termination of agreements and affect future business opportunities.
Actions causing environmental damage, compromising human rights or labor rights, threatening occupational health and safety.
Failure to provide expected returns for defined objectives and risk, such as underperforming to the stated objectives and/or benchmarks. Integration of the acquired business.
Non-compliance with the local laws of the regions in which we operate may lead to litigation or license cancellation.
We depend on our Indian personnel to provide on-site support to clients. Any geopolitical tension or unfavorable changes in immigration laws may impact project delivery.
The inability to ensure customer data privacy and protect systems or clouds from cyberattacks may expose us to litigation risks.
The inability to protect our intellectual properties (IPs) may lead to missed opportunities. Furthermore, we also face risks of non-compliance with third-party open-source software terms or IP infringement claims against our solutions, which may result in the discontinuation of services to clients and fines.
Risks posed by employees, contractors, or anyone with authorized access who may intentionally or unintentionally compromise systems or data.
These involve risks associated with external vendors, service providers, and partners who have access to an organization's systems or data. Vulnerabilities in their systems or poor security practices can impact the organization. A data breach at a cloud service provider that exposes customer data is an example.
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