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In today’s digital landscape, a robust and efficient IT infrastructure is critical for business success. Yet, managing complex on-premises, cloud, or hybrid environments can be a significant challenge. Our Managed Infrastructure Services provide a comprehensive solution, empowering you to:

  • Free Up Valuable Resources: Eliminate the burden of day-to-day IT infrastructure management, allowing your internal teams to focus on core business initiatives.
  • Optimize Costs: Leverage our expertise to reduce infrastructure and cloud management costs.
  • Boost Productivity: Experience a significant improvement in employee productivity through a reliable and responsive IT environment.
  • Enhance Security and Compliance: Benefit from industry-leading security services capabilities and ensure adherence to regulatory compliance requirements.
  • Gain Real-Time Visibility: Access comprehensive dashboards and reporting for informed decision-making.

Happiest Minds Managed Infrastructure Services will provide a single point of contact for managing your entire IT infrastructure, regardless of its maturity level. Whether you are deploying a new greenfield environment or requiring expert assistance with a well-established system, our proven service transition methodology ensures a seamless handover and minimizes disruption to the business.

Service Offerings:

We offer a wide range of Managed Infrastructure Services to cater to your specific requirements:

Cloud & DC Infrastructure Databases & Application Platforms Digital Workspaces Enterprise Networks Cross-functional Services
  • Cloud Managed Services – CloudOps, DevOps & FinOps Services
  • Data Center Management – Physical & Virtual Server Management, Storage & Backup Management
  • DC & Cloud Networking Support
  • Database & Middleware Administration
  • Database Engineering Services
  • Application Platform Maintenance and Support
  • End-User Device Management
  • Directory Services
  • Messaging and Collaboration
  • Enterprise Mobility Management
  • VDI and DaaS
  • LAN, WAN & Wireless Network Management
  • Network Security Device Management
  • DNS, DHCP, IP Address Management
  • IP Telephony, Audio and Video System Monitoring and Support
  • Service Desk
  • Enterprise Monitoring & NOC Services
  • Asset Management
  • Vendor Management
  • ITSM Process Management
  • Reporting and Analytics

Tiered Service Plans to Match Your Unique Needs

We offer flexible and tiered service plans to suit the needs of any enterprise.

  • Standard Plan: Includes 24/7 support and comprehensive problem diagnosis
  • Enhanced Plan: Provides 24/7 support, problem diagnosis, and efficient resolution
  • Advanced Plan: Offers 24/7 support, problem resolution, and access to valuable add-on features for a truly customized solution

Happiest Minds’ WATCH360 Packaged Offerings

One-stop solution for simplified and improved IT operations in hybrid cloud environments.

  • Technologies Supported
  • Monitoring Services and Management Services
  • IT Service Management Processes

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Tools and Frameworks for Reliable Managed Services

  • AI-Powered ELLIPSE Platform: This intelligent platform utilizes machine learning for real-time insights and automation, enabling a proactive approach to IT infrastructure management.
  • ITIL Process Frameworks: We adhere to established ITIL best practices to ensure consistent, high-quality service delivery, including incident, problem, change, and service asset and configuration management (ITSM).
  • Happiest Minds Professional Frameworks: Our proven methodologies guarantee a smooth transition to our services and continuous service improvement.

Our Solutions

01
Ellipse

Most Enterprises have their IT infrastructure spread across private, public and hybrid clouds making management of such a distributed setup a complex task. A mobile workforce that requires anytime, anywhere access to a plethora of applications and data adds to the challenge. This next-gen dynamic work environment cannot be tackled with traditional IT infrastructure monitoring and management tools that function in silos. Such tools are generally personalized for specific products, or can ingest and analyze only structured data, resulting in cost escalations and poor user experience.

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02
IT Service and Operations Management

Happiest Minds understands these challenges that are faced by our customers and provides the expert advice on the right solutions that are best suited to the business needs and enabling them to achieve the desired business objectives in the most cost optimized and timely manner.

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03
Digital Workspace Services

Happiest Minds follows a comprehensive, user-centric approach with a portfolio that covers consulting, design, build & migration, management and automation.

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04
Infrastructure Consulting & Assessment

Disruptive Technologies are enabling enterprises to build new business models, find ways to accelerate time-to-market, empower their workforce to be more efficient and enhance customer experience. These digital transformation initiatives are creating new imperatives for IT infrastructure transformation, consolidation, optimization, service management maturity & operations efficiency improvement.

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05
Ellipse

Most Enterprises have their IT infrastructure spread across private, public and hybrid clouds making management of such a distributed setup a complex task. A mobile workforce that requires anytime, anywhere access to a plethora of applications and data adds to the challenge. This next-gen dynamic work environment cannot be tackled with traditional IT infrastructure monitoring and management tools that function in silos. Such tools are generally personalized for specific products, or can ingest and analyze only structured data, resulting in cost escalations and poor user experience.

Learn more

Want to explore what Managed Infrastructure Services can do for your business?

Schedule your assessment today
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