Happiest Minds’ WATCH360 is a comprehensive managed infrastructure service designed to streamline your IT operations, enhance operational resiliency, and optimize resource utilization. This cost-effective offering provides end-to-end monitoring and management with a combination of servers, databases, networks, security devices, and cloud-native services.
IT Core Infrastructure Trends
Cloud-Native Everything |
Sustainability and Green IT |
Generative AI Integration |
| RISKS | OPPORTUNITIES |
|---|---|
| Lack of visibility into costs and overspends | Defining and operationalizing a robust infrastructure Operating Model aligned to business strategy |
| Inability to take real-time and informed business decisions | Accelerating Digital Journeys |
| Unable to seize a time-bound opportunity | Improving time to value with Reusable Assets |
| Loss of business/employee productivity | Improving IT operations aligned with business priorities |
| Security compliance | Securing DC / Cloud / Hybrid Ecosystem |
Stay Ahead of the Trends, Reduce Risk, and Seize Opportunities with Happiest Minds’ Watch360, the All-in-One IT Powerhouse
Benefits of Happiest Minds’ WATCH360:
- Reliable 24/7 Service Coverage: Enjoy peace of mind with our around-the-clock IT infrastructure management, ensuring consistent uptime and performance.
- Cost-Effective Resource Optimization: Happiest Minds’ WATCH360 employs machine learning algorithms to optimize resource allocation and utilization, ensuring cost savings and peak performance.
- Actionable Insights with AI-powered Visibility: Gain comprehensive reports and real-time insights through an AI-powered CXO dashboard, enabling data-driven decision-making for infrastructure optimization.
- Unmatched Operational Resiliency: The service leverages advanced features for proactive issue identification, automated remediation, and robust fault tolerance mechanisms.
Our transformations help build the future
Technologies Supported
- Cloud Environments: AWS, Azure & GCP
- DC: On-premises and hosted data centers
- Servers: Windows/Linux Virtual & Physical Machines, Virtualization Hosts, Physical Machines, Docker and Kubernetes
- Databases: MSSQL, MySQL, Oracle, and Cloud PaaS DBs
- Networking: Cloud Networking and DC Network Devices
- Security: Cloud or DC Firewalls, WAF, Load Balancers, and VPN Devices
- Storage & Backup: SAN & NAS (DC), Cloud Storage Solutions, Backup Solutions (DC & Cloud)
Monitoring and Management Services
- Cloud Services – AWS, Azure, GCP
- DC Virtualization – VMware, Hyper V
- Windows Servers
- Linux Servers
- Network & Security Devices
- Databases – MSSQL, Oracle, MySQL
- Container Management & Orchestration Services
- URLs / Websites
- Application Performance Monitoring – Real User Monitoring and Synthetic Transaction Monitoring
IT Service Management Processes
- Incident Management
- Major Incident Management
- Change Management
- Service Request Management
- Problem Management
- Reporting, Analytics, and Live Dashboards
- Inventory Reports
- Availability & Performance Reports
- Ticket Summaries
- SLA Reports
- Trend Reports