Happiest Minds leverages the ServiceNow platform to empower customers’ digital journeys. This partnership aims to address customers’ challenges, modernize, and scale their IT and Enterprise Service Management landscape. Happiest Minds and ServiceNow collaboration will bring expertise and robust solutions to improve efficiency and maximize the value in customer environments with ServiceNow adoption.
Both Happiest Minds and ServiceNow adhere to industry best practices, including ITIL (Information Technology Infrastructure Library) to ensure standardized and effective IT and Enterprise Service Management implementations for your needs.
Our seamless integration with existing IT ecosystems enables our customers to leverage their IT investments and systems effectively. This includes integrating third-party applications, data synchronization, and workflow automation through AIOps to modernize IT Operations with visibility, insights, and intelligent remediation. We understand customer needs and deliver tailored Enterprise Management solutions that align with their business objectives.
The joint offerings include Advisory, Implementations, Integrations, and Managed Services using Shared or Dedicated Services models covering IT, Customer, Employee, and Platform workflows.
Our alliance with ServiceNow tackles multiple challenges in the market including:
- Value realization from IT and Enterprise Service Management implementations
- Siloed processes and data impacting customer service & operational inefficiencies.
- Tools & process alignment as per ITIL and similar maturity frameworks
- Lack of holistic and structured automation in IT and Enterprise workflows
- Security & Compliance Concerns
Our ServiceNow Capabilities:
Our Value Propositions
- Minimized Manual Processes
- Cost Optimization
- Standardized Service Delivery
- Higher Value Realization from Investments in Tools and Platforms
- Better Visibility into IT Assets
- End-to-End Ownership from Happiest Minds
Why Happiest Minds?
Happiest Minds’ proven global delivery capabilities and best-in-class offerings to our customers is a win-win combination of market-leading technologies and products. Our holistic approach provides the right combination of technology, experience, credentials, and goal-oriented business outcomes through: