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Emerging technologies and uncertain times have brought a powerful paradigm shift to the banking and financial services industry. FinTech companies have introduced new ways of banking with the extensive use of technology, making banks to adhere to the modern way of banking with an omnichannel approach. The advent of globalization and a constant battle in a highly competitive market has compelled the banks, non-banking lenders, FinTechs, and Credit Unions to reconsider their business profiles and adapt to the evolving customers’ needs provisioned by our Financial Digital Services.

Today, banking-as-a-service (BaaS) is gaining ground, enabling specialized propositions through the integration of non-banking businesses with a strongly regulated banking technology solutions. Financial institutions must think beyond just an automated Financial service and focus on customer experience. Providing an advanced service with improved, secure, and cost-effective Financial operations create a significant impact on customer experience.

The capital markets industry too is no stranger to the rapid advent of digitization. This data intensive industry, with its complex processes is also subject to stringent regulatory scrutiny. It is therefore even more pertinent for the players in this industry to embrace digital transformation initiatives to leverage economies of scope and scale in driving operational efficiencies.

Happiest Mind’s banking and financial IT services use disruptive technologies of AI, IoT, App Modernization, CRM, Analytics and Cloud to help financial institutions adopt modern banking software and solutions to achieve their goals.

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Offerings

Digital banking
  • Customer onboarding,
  • KYC/AML
Capital markets and GRC
  • Investment banking,
  • Asset servicing,
  • Risk management,
  • Regulatory reporting,
  • Financial Crime,
  • Data Governance
Cards and Payments
  • Card maintenance
  • Collections and recovery
  • Digital payments
  • Payment services
  • Loyalty rewards
  • Dispute management
Smart Operations
  • Case Management as a Service,
  • Straight Through Processing,
  • Campaign Management,
  • End to End Testing,
  • Real-Time Analytics,
  • Alternative Channel Strategies,
  • Dashboards and MIS,
  • Data migration and consolidation,
  • Automation testing
Customer experience
  • Social Banking Ecosystem
  • Social Gamification
  • Customer Lifetime Value
  • Customer Analytics
  • Financial Advisory Tools
Digital lending and leasing services
  • Digital borrower/investor/broker onboarding for better user experience through mobile/web
  • CRM implementation
  • Automated underwriting with risk scoring and KYC/AML through API integration
  • Automated document generation, e-Sign
  • Pricing calculator for better deal structure designing
  • Automated funding, invoices and repayments with payment gateway integrations
  • Auto sub GL generation and flow to third party accounting services
  • Collection strategies and auto case assignment
  • End to end asset tracking throughout the lease lifecycle
  • Peer to Peer Marketplace for primary and secondary markets
  • On the fly reports and live dashboards for better insights

Partners

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Resources

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