Explore Case Studies by Category
Explore real-world case studies that highlight how we solve complex business challenges.
In Store Experience Transformed!
Singular platform for customer interaction brings huge improvements in customer experience for an anxiety management enterprise.
Digital Transformation Across Retail Value Chain
Implement a boutique of transformational solutions ranging from warehouse process management to customer interface touch points. Developed an integrated mobile enabled platform using interactive tablets as kiosks and iPods as communication devices providing workflow automation for improved warehouse operations, In-store operations, unified communication, digital displays, self kiosk, analytics and reporting.
Helping An Energy And Utility Company Guard Proprietary Data
The client is revolutionizing the way energy is generated and consumed with its unique on-site power generation systems that utilize an innovative new fuel cell technology. Creating new technologies and developing IP data around product designs, chemical compositions and so on, form the crux of the client’s business. For this, it has established development and R&D centers across the globe – North America, Mexico, Taiwan, China and India.
Addressing Key Business Growth Requirements Of A Transaction Driven Marketing Company
The client is a leading transaction-driven marketing platform enabling advertising offers inside bank accounts. On behalf of merchants, banks run offers in consumers’ online banking statements targeted against actual purchases. While the company's current offers platform has been relatively successful, the reach of the product was restricted to users of online banking statements. A recent study conducted by the company identified that, customer's log-into online bank accounts on an average of 9 times/month or twice a week only
Built An Integrated Gamification Engine For A Leading Entertainment Company
The client is a leader in the beer, fashion, sports, and lifestyle markets in India. In addition to operating many breweries in India and several other countries, the company also sells its products in over 50 countries worldwide. To represent its diversified business interests, and create a vibrant user community, the company has an interactive website with a number of activities such as contests, promotions, events, games and fun trivia.
Built An Interactive Online Platform For One Assist
OneAssist is in the business of managing anxieties that plague our everyday lives by functioning as a one-stop shop for assistance services. It helps people handle the loss of important belongings such as mobile phones, wallets, credit cards or official identification and so on. It provides customers the convenience of contacting one single place or number that would assist them with secure solutions such as blocking phones and bank cards, and restoring data. OneAssist wanted to be available to its customers both through a contact center as well as through the web.
Enterprise Mobility And BYOD Assessment At A Leading Two Wheeler Manufacturer
The need for enterprise mobility and the consumerization of IT have been the driving factors behind the BOYD trend. Younger and technology-savvy employees, keen to merge personal and business activities on their personal devices are bringing about a change in the way business is conducted. Both the mobility and the BOYD trends are catching on and their several benefits – increased productivity, reduction in capital expenditure, higher employee satisfaction – are fast making them must-have requirements for enterprises.
Innovative Solutions For Leading Online Travel Company
The client is a leading online travel company in India. It has revolutionized the Indian online travel industry as a 'One Stop Shop' for travel, accommodation, rentals and local travel booking services. To survive in an intensely competitive travel industry, the client offers its customers very competitive prices, hassle free and attractive offers on bookings. This necessitates a deep understanding of its customer's mind-set as well as efficient and seamless operations. The client's focus on these two critical business challenges drove the need for innovative solutions in order to stay ahead of the competition.