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Mobile Customer Service
Customer expectations and service channel advancement has been keeping pace with each other. With Customers doing more with their mobile…
Unified Cyber Security Monitoring and Management Framework
Today, organizations rely heavily on cyber space to reach out to new customers and geographies, drive new business models and…
IP Risk Assessment & Loss Prevention
Often when organizations are expanding rapidly, they do not give sufficient and necessary focus on information security aspects and guidelines,…
Know Your Big Data- In 10 Minutes
Various phenomena such as the digitization and usage of content, social web behaviour targeted online advertising, mobile phone location based…
Streamlining Identity and Access Management through Unified Identity and Access Governance Solutions
Enterprises around the world have implemented identity and access management (IAM) solutions to address a variety of business problems. The…
Enhancing Customer Experience using a Middleware Based Intelligent Agent
What is likely to outnumber the billions of human beings on planet earth over the next few years? The answer:…
Desktop Virtualization
Enterprises worldwide have to deal with the new reality of consumerization of IT. This has led to a growing demand…
Dealing with the Dilemma: Mobile Application Development Approach
Today, mobile applications have become an integral part of nearly every organization’s business strategy. With the right strategy, mobile applications…
The Next Generation Mobile Marketing Ecosystem
Telecom operators tend to see mobile marketing as a way not just to boost revenues but also to fund new…
Enterprise Gamification
Participation and user engagement drive business value. While participation builds lasting...