Enterprise e-commerce architecture is evolving at an unprecedented rate in the digital world. Transforming with emerging technologies while keeping true to the customers’ needs and business goals has become a key challenge for all global organizations.To meet the demands of digital enterprises, e-commerce solutions must be agile, easy to integrate and implement.At an organization’s level, IT teams required to support these ecommerce goals can be massive. Opting for a managed services model with 24/7 support can significantly reduce cost and boost performance.
SAP Hybris E-commerce solution enables you to target and engage customers across multiple channels with ease. Designed to grow as your company’s needs evolve, SAP Hybris works in unison with the rest of your enterprise architecture to foster efficiency and productivity. Its modular design ensures that you can adapt and innovate with ease to stay a step ahead of disruption.
OFFERINGS
CONSULTING & STRATEGY
- Analysis and elaborate efficient SAP CX solution that meets business specifics.
- E-Commerce solution assessment & recommendations
- Identify GAPs and recommend execution plan
- Create and drive great omni-channel customer experiences
- Architecture Workshops & POC
- Redesign system to improve performance
IMPLEMENTATION & ENHANCEMENTS
- Solution Architecture & Design
- Define implementation roadmap
- End-to-end implementation of Hybris B2B, B2C and industry related accelerators adaption
- Implemented new accelerator for Distributors
- Platform customizations and Upgrades
- Feature enhancements – Promotions, SmartEdit, Pricing, Tax calculation,etc.
- UX designing
- Artefacts
INTEGRATION
- Integration of existing ERP and other 3rd party systems with Hybris
- Social media integration
- Integration of Maps (ArcGIS) and ML
- Payment gateway, loyalty, CMS and third-party address integrations
- Accounts and Invoice integration
- Analytics Integration
- Campaigns and Email integration
- Data hub for integration
BUSINESS AS USUAL
- 24/7 Production Support – Dedicated or Shared model
- Hybris Health Check
- Customized Support Model
- Application maintenance and monitoring
- Post Go-live Support Services
- Maintenance support during peak customer hits
- Playback Session – our core of transition
- Testing Centre of Excellence
Our Solutions
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