RPA Success FactorsBy Vijesh Nair On 20 Feb 2020
Robotic Process Automation is one of the fastest-growing digital transformation technology with an estimated market size of $1.3 Billion in 2019(Gartner). While the growth rate and adoption of RPA are quite high across industries, many organizations are struggling and not...
RPA to Improve Contact Center PerformanceBy Vidur Kaul On 5 Jan 2018
RPA holds power to automate almost all the repetitive, mundane and rule-based tasks more quickly accurately and tirelessly, compared to a human being. It uses a machine (robot) that possesses tangible integration and automation capabilities which can mimic human interactions...
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