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Digital Process Automation – Modernize the Core & Leverage the New
By Sundar Ramaswamy On 23 Feb 2022It was not long ago that Digital Process Automation (DPA) was mainly consigned to a few experimentative champions looking to bring about marginal improvements in their respective departments. However, in the last few years DPA has built up a lot...
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Customer Satisfaction- Benefits and prominence and how can it be achieved.
By Vigneshwaran Shanmugam On 4 Feb 2022Customer satisfaction is not a new term in the business world. It all started right from the Babylonian empire, where business people used various approaches to sell their goods to make money. As the world got civilized, customer satisfaction metrics...
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