Design Thinking for Collaboration and EmpathyBy Adarsh Halwe On 26 Sep 2016
The IT world is witnessing a sea of changes in terms of new business models as well as technologies. However, for any organization, the challenge lies in structuring an IT organization and strategically managing the product/ service delivery expectations of...
Digital Enterprise Digital Strategy Digital Transformation Disruptive Technology
Tamper-proofing Question Papers With Digital TechnologiesBy Swaroop Rao On 1 Jun 2016
Question paper leakages and the subsequent rescheduling of examinations are now the burning issue in the education sector. Many such instances have grabbed the media headlines recently. Let us look at how digital technology can address this challenge. For any examination...
What’s your view on Digital Transformation?By Douglas Macswan On 4 May 2016
Many companies today are seeing that digital transformation can help them remain competitive and continue to create business value for their customers and themselves. Companies that are missing this opportunity risk losing their competitive position. And digital is not about...
Customer Experience Digital Enterprise Digital Transformation Disruptive Technology
Digital Disruptions: The 4 7 10 EffectBy Shantanu Paknikar On 24 Aug 2015
A picture speaks a thousand words and a movie perhaps speaks thousands of pictures. One basic requirement with photography (especially motion pictures) was that of a screen, to project the images (whether still or motion pictures). Similarly, the advent of...
Digital Enterprise Digital Marketing Digital Strategy Digital Transformation Disruptive Technology
CUSTOMER LOYALTY FOR THE DIGITAL ENTERPRISEBy Shantanu Paknikar On 16 Jul 2015
Loyalty Programs, where customers earn reward points that can be redeemed for benefits later, are popular across industries such as Retail, Travel, Hospitality, Banking, Airlines, and others. Such programs have been around for several years. However as enterprises and their...
Consumer Engagement Customer Engagement Customer Experience Digital Enterprise Social
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