In this era of banking digitization & innovations, automation, Artificial Intelligence, Machine Learning, Chatbots, Blockchain, Bigdata, and mobile banking, emerging technologies create a new reality for digital banking and how customers view their finances. The Covid-19 pandemic has accelerated innovations...

Banking Banking digitization Mobile Banking

What is CBDC? Central Bank Digital Currency (CBDC) is a digital form of money issued by the country’s central bank that is widely available to the public. A CBDC represents a direct liability of the central bank, not of a...

Banking CBDC

The banking industry has undergone a major shift, all thanks to technological advancements. While back-end operations have gained a shot-in-the-arm via technology, the customer service aspect still has a long way to go, and banks are betting on new found...

Artificial Intelligence Banking

The retail banking sector has now entered the era of digital transformation. Advancement in digital technologies, social media, far and wide reach of mobile devices are now redefining the banking experience for all of us. The technological evolution around touch...

Banking Digital Transformation IoT Retail Technology

Channels are fast becoming an integral part of banking activities. In this age where customers enjoy best possible services across all industries, banks have to concentrate on and optimise their channel management strategies so that they are able to ensure...

Analytics Banking Customer Experience Digital Enterprise Innovation Technology