Chatbots and Live ChatBy Praveen Matam On 22 Feb 2021
Chatbot Chatbot has become the contact point of the business world nowadays. Chatbots are computer programs that sustain a dialogue with the user in natural language, understand the intent of the user, and offer answers based on the organization's business...
Chatbots – The Next Thing in Banking Customer ServicesBy Ayan Chaki On 11 Oct 2017
Over the years, technological advancements have helped banking sector modify its business operations and bring in higher efficiency levels. Think about it, when was the last you actually stood in a queue to either deposit a cheque or draw some...
Chatbots: The New Wave of Chat CommerceBy Rahul Kumar On 6 Jun 2017
The rising popularity of mobile messaging apps along with advances in artificial intelligence is resulting in an exciting new world order. The rise of chatbots, that can converse and aid commerce are today ushering in a new wave of chat...
How Game Theory, AI and Chatbots Could Have Helped United Airlines Avoid a Bad PRBy Happy Blob On 9 May 2017
Hey! Guess what! I made a cool $800 last weekend. I had to travel from Chicago to Washington D.C. and the flight was overbooked. The airhostess offered $500 to anyone who would give up their seat. They wanted three seats...
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