Channels are fast becoming an integral part of banking activities. In this age where customers enjoy best possible services across all industries, banks have to concentrate on and optimise their channel management strategies so that they are able to ensure...

Analytics Banking Customer Experience Digital Enterprise Innovation Technology

Cloud computing promises incredible benefits to an enterprise in terms of speed, flexibility, agility and cost. As the need to share data over vast networks outside the business’s perimeter raise, businesses today are faced with big questions: Who has access...

Next Generation Data Centers

A few months ago, I had the pleasure of attending South by Southwest (SXSW) with my company, OSSCube - A Division of Happiest Minds. For those who don’t know, the week-long annual festival in Austin, Texas involves vendors and exhibitors...

Blogs Modernization

In today’s digital age, it is easy to understand where Werner Vogels, Chief Technology Officer, Amazon is coming from when he says, “ You can never have too much data – bigger is definitely better. The more data you can...

Analytics Customer Experience Digital Enterprise Digital Transformation Innovation Retail Solutions Technology

The digital age is here. Well, almost. One of my favorite anecdotes is about a project worker coming back from the printing room with a sheaf of papers, explaining to colleagues “It’s my project report”. When questioned about the title...

Business Process Management Case Management Content Management Digital Enterprise Digital Transformation Disruptive Technology Innovation