For those with experience running a team or department, it’s easy to identify shortcomings, roadblocks, and process management issues. A manager or executive has the ability to see what works, and what doesn’t from a high-level, but the issue many...

Modernization

Nasscom's NILF 2015 is always a great place to meetup with the Industry crowd and share insights. This time around, it was a great opportunity to glean insights on the amazing world of Digital. 1. Digital Masters: Powered by mobility,...

CRM Customer Engagement

With the explosion of radical disruptive technologies such as Big Data, Mobility, Cloud Computing and Social Media, communication has been increasingly redefining itself to fit into an evolving, interdependent, multifaceted business ecosystem. From 'voice' being the protagonist a couple of...

Unified Communications and Device Management

As businesses grow exponentially, the stress on physical and software infrastructure grows exponentially. With both space and liquid cash in short supply, the option is to look beyond one’s environment to efficiently scale the business. Third party vendors provide the...

Infrastructure

Technologies are evolving, getting complex by the day; so are cyber security risks. Businesses operating in an interconnected, digital world are wholly dependent on technology to drive profitability, and thus need to be aware of imminent threats in the technology...

Governance & Risk Compliance Security