Salesforce Commerce Cloud: Delivering Innovation with a DifferenceBy Sachin Singh On 26 Oct 2017
Dip in revenue, inconsistent customer experience, sluggish pace of operations and straight-jacketed scalability aren't good for business, but when they become routine, the doom isn't far. Cutting corners, ignoring bottlenecks, depending on siloed on-premise systems, convoluted browsing and ordering process...
Smart Virtual Agent—A Quantum Leap for Banking IndustryBy Kamlesh Singh On 26 Oct 2017
The banking industry has undergone a major shift, all thanks to technological advancements. While back-end operations have gained a shot-in-the-arm via technology, the customer service aspect still has a long way to go, and banks are betting on new found...
Software Defined Networking vs. Network Function Virtualization—Differences and BenefitsBy Happy Blob On 16 Oct 2017
Changing business scenarios compel changes in business operations and in a technologically reliant business landscape this begs for a change in the way how networks are built. . As the demand for scalability of networks and reduction in costs grows,...
Network Function Virtualization – Challenges and OpportunitiesBy Happy Blob On 13 Oct 2017
Challenges and Opportunities Newer technologies are emerging quicker than anticipated and Network Function Virtualization (NFV) is one among those emerging technologies that is finding relevance in the current scenario. NFV decouples network functions that are currently being carried out by...
Chatbots – The Next Thing in Banking Customer ServicesBy Ayan Chaki On 11 Oct 2017
Over the years, technological advancements have helped banking sector modify its business operations and bring in higher efficiency levels. Think about it, when was the last you actually stood in a queue to either deposit a cheque or draw some...
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