An essential step in the insurance process is the premium audit which confirms that the insured has paid the appropriate premium based on their real exposure to risk during the policy duration. The insurance company or a third-party auditor performs...

Banking Insurance Technology

Insurance claims are a critical part of the customer experience, in fact, the time taken for an insurance company to satisfactorily settle a claim is viewed as the number one measure of customer satisfaction. After paying premiums for years together,...

AI/ML/RPA Embedded Insurance First Notice of Loss (FNOL) Insurance Modern Insurance Straight Through Processing

What exactly is Embedded Insurance?  Insurance has been one industry where the traditional sales channel contributes to the majority of the revenue. Postpandemic, there has been a noticeable change in customer behavior and preference along with increased competition.  This has...

Embedded Insurance Insurance

We all dwell upon the past, try to live in the present and worry about the future. Well what if technology can look into your past and present and predict the future and enable you to just live. Predictive Analytics...

Analytics Insurance

The transition from traditional Customer Relationship Management (CRM) to Customer Experience Management is underway, and we are in the middle of it. To attract and retain customers, enterprises today not only need to manage their customers’ experience, but also do...

Analytics Banking Customer Experience Digital Transformation Innovation Insurance Solutions