Digital Transformation Blogs - Bigdata, IoT, M2M, Mobility, Cloud

Month: June 2017

Customer Service Excellence With Mobility [Infographic]

The roots of mobility are getting firmer and firmer in every industry vertical across all departments. Especially in field service, mobility has enabled field service departments to set new standards for productivity and customer responsiveness. Using enterprise mobility, field service engineers can easily access the right customer information, and resources from anywhere at any time. […]
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Mantra for Retailers: Streamline Product Information to Delight Customers

Managing retail is a complex business. It starts with keeping all the attributes of your product information consistent across all platforms. That’s because your customers are everywhere today. They check out your products online and in store. They express themselves on chat boxes, send emails asking straight questions, buy using desktops/tablets/mobiles, call customer care and […]
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6 Signs that You are Doing Cyber Analytics Wrong

Cyber analytics is not just about measuring risk and creating a protected IT environment. Many enterprises ignore cyber security functionality till they become victims of a  security breach. Since by that time it is too late, understanding if your organization is doing cyber analytics the wrong way is paramount.  Here are six definite giveaways revealing […]
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Chatbots

Chatbots: The New Wave of Chat Commerce

The rising popularity of mobile messaging apps along with advances in artificial intelligence is resulting in an exciting new world order. The rise of chatbots, that can converse and aid commerce are today ushering in a new wave of chat based commerce. Ai Chatbots have evolved from using pre-defined scripts to having a more hands […]
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