Intelligent Service Desk – Automating IT end-user supportBy Sundar Ramaswamy On 31 Dec 2020
The Automation imperative – “Do More from Less” COVID-19 has contributed to the slowing down / contracting of all major economies and businesses. In such a business climate, organizations are focusing their efforts on improving bottom line performance. All support...
Re-inventing Retail: The three R’s of consumer relevanceBy Veena Sriram On 15 Dec 2020
The COVID pandemic has changed the outlook of the Retail industry. The industry has always been highly customer-centric; however, the subtle difference in the new normal is the shift towards consumer relevance. Consumers are looking to shop in an environment...
Secure Access Service Edge (SASE)By Jasmine Dash On 11 Dec 2020
Have you ever heard about SASE? If you haven’t heard yet! You will soon hear about it. The technology has made its place in the Gartner’s Hype Curve, and as per the Hype Cycle for Emerging Technologies 2020, Secure Access...
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