Need for Automation
Any enterprise IT infrastructure support operations team often faces challenge with different processes, activities, schedules and tasks to be performed, both on demand and periodic basis. Beginning from provisioning the virtual machines on the physical boxes to providing the services of the applications that run on these servers, there are multitude of tools which bring this capability in isolated pockets.
There are cloud provisioning portals that are provided by OEM suppliers and tools which take care of provisioning the VMs on the physical servers. Similarly, there are schedulers and task-managers which manage only the routine activities that run on a timely basis on such virtual machines.
However, for the efficient performance of the IT infrastructure, a holistic picture beginning from physical layer to the application layer need to be considered and a process that needs to be defined based on business logics, to extract the maximum value from the underlying IT infrastructure is to be set in place.
Types of Automation
Happiest Minds has a comprehensive tool-set built towards the Monitoring and Management needs for enterprises for their cloud platforms. The toolset also has the ability to bring in the needed automation and orchestration capability and integrate with the existing service management tool over email or API calls, making adoption of the same, a relatively easier task.
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Happiest Minds enables Digital Transformation for enterprises and technology providers by delivering seamless customer experience, business efficiency and actionable insights through an integrated set of disruptive technologies: big data analytics, internet of things, mobility, cloud, security, unified communications, etc...