Praveen Matam

About: Praveen Matam

is Associate Director and SAP Practice Head, Digital Business Services at Happiest Minds. He has around 15 years of experience which includes expertise in eCommerce domain and various platforms. Delivered and successfully managed eCommerce projects in IBM and SAP platforms in multiple geographic locations.

  • Chatbots and Live Chat

    Chatbots and Live Chat

    By On 22 Feb 2021

    Chatbot Chatbot has become the contact point of the business world nowadays. Chatbots are computer programs that sustain a dialogue with the user in natural language, understand the intent of the user, and offer answers based on the organization's business...


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