Customer Satisfaction- Benefits and prominence and how can it be achieved.By Vigneshwaran Shanmugam On 4 Feb 2022
Customer satisfaction is not a new term in the business world. It all started right from the Babylonian empire, where business people used various approaches to sell their goods to make money. As the world got civilized, customer satisfaction metrics...
Why CRM is inevitable for today’s business?By Vigneshwaran Shanmugam On 27 Jul 2021
In the world of business marketing, the techniques and strategies we take should be customer-centric. Shep Hyken says that ‘Customers are the real allies in your business mission’. If the buying potential of customers increases, then it is directly linked...
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