Vigneshwaran Shanmugam - Digital Transformation Blogs - Bigdata, IoT, M2M, Mobility, Cloud

About: Vigneshwaran Shanmugam

has around 5 years of experience in the areas of Salesforce platform development, software integration services, and functional analysis. Vignesh has completed B.Tech(IT) from SKCET, Coimbatore, and pursuing Masters(Economics) from IGNOU, Delhi. He is working as a Senior Software Engineer in the DBS practice, Happiest Minds Technologies, Bangalore, India. Passionate about developing robust solutions using Salesforce CRM to help businesses and has a keen interest in writing blogs, technical articles, and content management.

Customer Satisfaction- Benefits and prominence and how can it be achieved.
By Vigneshwaran Shanmugam On 4 Feb 2022
Customer satisfaction is not a new term in the business world. It all started right from the Babylonian empire, where business people used various approaches to sell their goods to make money. As the world got civilized, customer satisfaction metrics...

Data Privacy Data Protection Technology
Why CRM is inevitable for today’s business?
By Vigneshwaran Shanmugam On 27 Jul 2021
In the world of business marketing, the techniques and strategies we take should be customer-centric. Shep Hyken says that ‘Customers are the real allies in your business mission’. If the buying potential of customers increases, then it is directly linked...

Automated workflows CRM Data Analytics Email Management Marketing & Sales Enablement Mobility

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Customer Satisfaction- Benefits and prominence and how can it be achieved.

Why CRM is inevitable for today’s business?

About: Vigneshwaran Shanmugam

Digital Transformation Vision: From Process Mining, RPA, LCAP to Cutting-Edge Gen AI

Streamlining Onboarding: The Transformative Impact of KYC Automation on Building Trust

Effortlessly Develop Bot-Based Reporting Tool with Happiest Minds Report Generator Portal

Transforming Payments with Generative AI