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Digital Assurance and Testing 

Happiest Minds primary focus is to help organizations deliver high quality software and applications that work flawlessly as intended under any conditions across any platform or channel through innovative and robust quality assurance processes. We offer a wide spectrum of services that can function as a holistic, total quality management package across businesses, domains, and technologies. Our Digital Assurance & Testing portfolio provides a full spectrum of software quality validation and testing services and processes to assure you to meet your business outcomes.

Happiest Minds service offerings include functional and non-functional software testing which cuts across all the platforms, Layers & Channels which includes Functional User Journey Tests, Automation Testing Performance, Data Warehouse & Big Data Testing Services and Cognitive QA assuring flawless digital transformation and extensive consultation and advisory services on how to get the most out of your Quality Assurance practices to meet your business objectives. The happiest minds team have expertise in understanding and leveraging industry wide popular tools and platforms like Selenium, Cucumber BDD, Appium, Jmeter, Rest Assured, Load Runner and Jmeter to name a few.

We believe, for any digital transformation initiative to be successful enterprises need full stack end to end digital services. Our Digital testing services enable digital transformation by reducing the business risk of validating the digital solutions that are intended to create an exceptional customer experience and differentiates an organization from its competitors. Happiest Minds offers comprehensive digital testing solutions that ensure quality in complex digital innovations while meeting speed to market and budget requirements.

In today’s shift towards Agile and DevOps and frequent builds, companies demand faster, more comprehensive testing to improve quality and your time to market. With our leading quality expertise, proven methodologies and accelerators, we assure increased customer value and measurable business outcomes from both your digital transformation programs and traditional core IT systems. An integrated approach to testing and development activities is the need of the hour that helps organizations realize the full compelling benefits of agile software development. Happiest Minds partners with customers to understand their business and develop state-of-the-art testing solutions to improve quality, increase speed and reduce risks and costs. Our flexible pricing models provide on-demand testing services for projects, programs or enterprises

Our team of digital test specialists offers deep experience in all the complex technologies that are required for digital transformations. Using our Cognitive QA Test Platform which offers Autonomous testing capabilities, the testing team will be able to generate automation scripts on the fly and reduce the overall maintenance effort which helps the project team to reduce the overall cost with improved test coverage and reliability and ensuring flawless customer experience and faster time to market.

Happiest Minds Digital Assurance Solution helps clients:

  • Engage their end customer by providing seamless customer experience across channels and features
  • Integrate business processes across diverse technologies
  • Accelerate IT life cycle for faster time to market
  • Leverage AI/ML based Test Platforms for Intelligent Test Automation cutting across all the business layers.

About the service

Happiest Minds Digital Testing Offerings offers the following Services:

  • Testing Strategy and Assessment: Assisting clients with end-to-end testing and quality assessment processes which include everything from planning to final recommendations
  • End to End Functional Testing Services: End-to-end Functional or User Journey testing are conducted on the entire software product from beginning to end to ensure the application flow behaves as expected. Happiest Minds QA team leverages will leverage the Best practices and Frameworks ensures all integrated pieces work together as expected.
  • Test Automation: Provide robust set of tools and assets to consistently support the entire spectrum of automation-related testing activities across multiple channels and platforms which include automation at UI, API & Database level by leveraging industry accepted toolsets and platforms – Opensource & COTS; reducing the regression testing time and cutting down the time to market with significant cost savings on a long-term basis. However, a clear automation strategy and roadmap are key to ensuring the right return on investment on your automation initiative.
  • Performance Testing: The reliable and consistent performance of your business-critical applications is the key to success of your enterprise. However, performance issues within an application are often identified in live scenarios which result in considerable damage to the reputation the brand value. Happiest Minds help the customer’s predict application behaviour and performance in a simulated, real-life environment, thus saving the customers from unpleasant events later. We provide a wide range of strategies and tactical test services to help in tuning your performance metrics.
  • Cognitive QA: As part of Cognitive QA, we can leverage Artificial Intelligence (AI) and Machine Learning (ML) to achieve higher test automation. With Cognitive QA, our Intelligent approach enables the delivery of quality with speed in a connected complex world. The Intelligent approach to QA uses cloud-based AI/ML Driven intelligent test automation framework to deliver informed decision making, fast validation and automatic adaption of test suites at an optimized cost.
  • Testing Center-of-Excellence: Alignment of the QA strategy to your business goals is critical to ensure the QA enterprise delivers on the dynamic expectations of the business. At Happiest Minds, we help you transform your QA to a next-gen organization by setting up a Testing Center of Excellence (TCoE) and work closely to come up with the overall vision, roadmap, and structure of the overall Program

Offerings

End to End Testing

In today’s time, modern applications are integrated and interconnected with multiple systems within and outside of the enterprise environment. This makes the entire workflow of the application complicated. Testing and diagnosing errors in these complex applications and their integrations can be challenging by just examining the functional flow. Thus, the solution to ensuring the complete health of an application from all perspective lies in end-to-end testing.

Happies Minds End-to-end testing team will be validating the application under test across all the layers – UI Layer, Service Layer and all the way to the Back end including the end points.

Performing end-to-end testing ensures that the application is tested from the users and real-world scenarios which helps control and avoid risks by allowing test engineers to:

  • Check and perform testing of the entire workflow of the application across multiple layers of the underlying Architecture to provide a 360-degree view of the health of the application.
  • Increase test coverage by involving different sub-systems
  • Validate and test the API layer to uncover defects early in the Software life cycle and identify design related Defects in the initial stages of development.
  • E2E testing across multiple channels and platforms to ensure a seamless user experience and consistent behaviour across the systems.
  • Testing across a range of devices to create a unique digital experience across different channels.

Test Automation

Test automation helps in reducing regression testing time and cutting down the time to market with significant cost savings on a long-term basis. However, a clear automation strategy and roadmap are key to ensuring the right return on investment on your automation initiatives. With disparate application architecture, multiple environments, third-party integrations, and multiple user devices, a standardized and consistent automation approach is needed to ensure high reusability, ease of maintenance and lower upfront costs.

Our test automation solutions support your business objectives by designing an automation strategy aligned with enterprise goals. We carry out a detailed tool evaluation exercise to recommend an optimized tool inventory to suit your needs and budget. Test automation services include implementation of a wide set of testing and around-testing components – from test automation planning and tool selection to the Design and maintenance of a test automation environment and more.

Happiest Minds Team have built custom Test Automation Frameworks and Accelerators which can significantly improve the turnaround times and release cycles while drastically reducing costs and improving quality, efficiency and work ability of the applications. Our Test

Automation consultants will help you choose the most appropriate testing tools and methods that will work the best for our customers.

Business Drivers for Test Automation

As per the World Quality Report, the average percentage of test case automation has increased from 28% to 45% year-on-year. There are several key shifts in traditional application development programs that are contributing to this increased usage of automated testing:

  • Digital disruption leading to increased pace and frequency of change in release cycles with short go-to-market timeframes
  • Need for fast, cost effective, first-time-right testing in an increasingly complex business process ecosystem
  • Greater need for traceability, responsiveness, and compliance, with real time analytics dashboards

Happiest Minds offers a wide spectrum of automated testing services:

  • Test Automation Assessment and ROI Analysis
  • Use intelligent and cognitive processes to disrupt old world QA practices
  • Test Automation tool evaluation and recommendations
  • Assessing suitable candidate applications for test automation
  • Estimating ROI for test automation
  • Test Automation framework implementation (Open source & COTS)
  • Test Automation scripting and execution
  • Automated Regression testing
  • Test Automation for various technologies & platforms – Web / API / Mobile/ETL etc
  • Testing Center of Excellence setup

Happiest Minds Test Automation Methodology:

Regardless of the automation tool, you would be able to achieve your automation desires and objectives. The Happiest Minds Test Automation scripts are build using robust industry wide used Tools and Frameworks. Few of the building blocks of the Test Automation Frameworks includes:

  • Configurable test suites
  • Global Test Data Management & Object Repositories
  • Reusable libraries and components
  • Common codebase
  • Customized reporting and Test evidence recording
  • Exception and error handling
  • Cognitive QA Capabilities with Intelligent and Smart Automation
  • Modularized reusable, and maintainable code and data
  • Standardized test idioms
  • Global test properties
  • Seamless Integration with Build tools
  • Integration with cloud-based Test Platforms for faster execution

Below is the snapshot of the Automation Testing Framework which we leverage at Happiest Minds:

Our dedicated test automation engineers use their experience in automated UI, API, performance testing with a spectrum of test automation tools – Both Open source and COTS thereby empowering businesses to accelerate releases while increasing regression testing coverage and finding more defects before production.

Through test automation, Happiest Minds can significantly We can help automate all your manual testing methods like functional testing, user interface testing, service layer testing, web testing etc. We have built test automation frameworks that will help customizability and reusability of testing tools. We use a wide-ranging suite of automation testing tools based on Selenium, Appium, Cucumber, Jmeter, UFT, TOSCA, Load Runner, Soap UI, Rest Assured and so on for effective & reliable test automation        

Performance Testing

Happiest Minds offers the whole gamut of services in the performance engineering space, right from working with business to gather requirements all the way to performance tuning. Our software performance testing services are customized based on customer’s requirements, current state of performance maturity and their challenges at hand. In specific cases, we have evaluated the product, the current state of application performance in the live environment to suggest strategy, script and infrastructure level changes needed to reach desirable levels of performance. From such a consulting mode, all the way to a pure execution mode, we collaborate with multiple teams to ensure a tailor-made performance testing program.

Below is the snapshot of the Performance Testing Framework which we follow at Happiest Minds:

We offer load testing services for applications across domains and technologies, including web-based n-tier applications, client-server applications, SOA based solutions or COTS solutions. We have experience with all industry-leading performance testing and monitoring tools, along with expertise in end-to-end application performance testing including network, database, hardware, etc.

We publish a detailed performance testing report for the application with response times, break-point, peak load, memory leaks, resource utilization, uptime, etc. We provide clear and actionable application tuning recommendations and help you implement those working closely with various IT teams in your enterprise.

A detailed outline of our services is as listed below:

Load Testing:

  • The behavior of the software is evaluated under a specific expected load with the assistance of load testing tools.
  • Load testing ensures that the software performs efficiently when there is an unexpected increase in load.
  • The Digital Group’s load testing services allow you to measure your website’s performance based on actual customer behavior

Stress Testing:

  • Stress testing identifies the upper limit of the software capacity.
  • Determines the ability of a web & mobile application to maintain a certain level of effectiveness under unfavorable circumstances and the restoring time of the software after the load returns to normal.

Volume Testing:

  • Evaluates the productivity of the software by increasing the volume of data in the database.
  • Main objective of this testing is to find the amount of data that can be handled by a software
  • Our software volume testing services point to the exact number of transactions per minute that causes application to exhibit stress

Soak Testing:

  • It is executed to test the stability and performance of the software.
  • Here the software continuously sustains amount of load for a long period of time.

Scalability Testing:

  • Performed to estimate the weakness of an application.
  • It tests how the system responds to an unexpected rise & fall of user load and to check application stability by testing under continuous loads (including 24/7 operation) to evaluate the risk of downtime and help schedule maintenance tasks

Web Service Performance Testing:

  • Get high quality, interactive, & visually appealing websites with impeccable performance & response time.
  • Provide exceptional, continuous an
  • Wd uninterrupted services to the large pool of users.
Cognitive QA

According to the World Quality Report, as many as 42 percent of the organisations that participated in a survey believed that cognitive automation, machine learning, self-remediation, and predictive analysis are important emerging techniques when it comes to increasing outcomes and better returns from test automation initiatives.

The urgency for faster delivery is also increasing day by day. Today, there is a need for end-to-end product testing, but the timeframe is very small, which makes it a challenge to create test cases that cover all the crucial & critical test scenarios. AI/ML testing tools that can tackle these issues have become popular in the market, and the management is going the extra mile and allocating the necessary budget to incorporate the tools/platforms as part of their testing process and to enable AI/ML Algorithms, to augment human actions and judgement with Cognitive technologies

Given the pressures of the industry, it is visible that the adoption of cognitive technologies is driven by the potential for increased revenue, lower costs, faster time-to-market, improved competitive positioning, and enhanced customer experience.

Our approach to artificial intelligence (AI)/machine learning (ML)-based quality assurance is designed- with the following steps — Discover > Learn > Sense > Respond cycle. The knowledge base constantly helps in storing and building pattern, which in turn, helps in self-learning and responding to actions

With our Intelligent Test Automation Platform, we can leverage Artificial Intelligence (AI), Machine Learning (ML) along with Natural Language Processing (NLP) to achieve higher test automation.

Benefits of our AI Powered Test Automation Platform:

  • Leveraging Artificial Intelligence/Machine Learning Algorithms, resulting in reducing the test scripting effort by more than 60%
  • Automatic generation of Test scripts by scanning Manual Test cases using Natural Language Processing Engine (NLP) for faster script generation
  • Auto generation of Test Data for comprehensive testing of applications with varied sets of data with defined patterns provided by uses.
  • Ability to execute several test scripts within minutes on various combinations of Operating systems and Browsers.
  • Auto healing of automated tests which identifies the impact of the object change and heals the scripts dynamically, Regression testing-based learnings from earlier executions which resulting in reducing the maintenance effort by more than 80%
  • Incorporation of API and Database validation test steps along with the UI functionality within the same test case resulting in End to End workflow validations and Seamless Integration of popular ALM and CI/D tools. 

These technologies can help in automatic generation of test scripts, covering high-risk test scenarios, achieving higher test coverage. The overall testing effort and coverage can be improved by infusing smart and intelligent test automation tools to address pain points in traditional test automation which is one of the key factors for a Successful Test Automation Implementation.

This vast change with respect to self-healing changes the overall approach to test automation. This solution helps the project teams to embrace Shift- Left approach in the Agile Methodology and the overall testing process will be more efficient with increased productivity and faster delivery.

 

Testing COE

Alignment of the QA strategy to your business goals is critical to ensure the QA enterprise delivers on the dynamic expectations of the business. While the quality of your applications is an essential metric for the QA enterprise, it also must focus on continuous improvement and be ready for future technologies. At Happiest Minds, we help you transform your QA to a next-gen organization by setting up a Testing Center of Excellence (TCoE).

Our testing services consist of a unique set of accelerators and frameworks supported by our experienced test engineers to successfully guide our clientele. We help our customers accelerate their QA and Testing timelines and outcomes by implementing appropriate test strategy and leveraging our in-house tools, methods, and frameworks to reduce the overall cost of test delivery.

Benefits of Testing COE:

  • Increased agility: With better allocation of resources, people and time, businesses can respond faster to new business challenges and changes.
  • Tighter alignment of business goals and efforts: By defining and measuring KPIs, business efforts can be more integrated and in line with business needs.
  • Core-Flex Team & Optimized use age of Resources: Establish Core Flex team which offers an end-to-end fully customized service where the responsibility of application testing is taken at an enterprise or program level. The availability of Domain SME’s, Technical Architects, Subject Matter Experts and people with specialized skillsets will be made available on a need basis. Businesses can make the most of their existing tools, QA budgets, processes, people and environments.
  • Reduced test times support faster time-to-market: With 50-70% test automation levels and reduction in test times by 30%, taking the products to market faster would become a reality.
  • Enhanced quality and performance of applications: Restricting high-severity defects to below 2% and reduced risks of failure ensure optimized app quality and performance together with improved customer experience.
  • KPIs directly aligned with Business Objectives. The KPIs are meant to highlight the TCoE performance results that are of utmost importance for your enterprise regarding its specific business objectives and priorities.

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