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White papers

Voice Video and Collaboration Infrastructure

As a consumer, each one of us is aware of the enabling power of technology in keeping us connected and mobile. Voice and video tools are a routine part of our everyday lives. Traditionally, the consumer marketplace has always been…

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Understanding Access Governance

Access Governance is the process of monitoring and controlling who within your organization has access to what, when and how. However, this is easier defined than done. It is easy to confuse access governance with access management,when, in fact, the…

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Thick Client Application

Vulnerabilities can be found at application layers and some of them may be severe enough and can lead to customer data disclosure or system compromise. To preserve a thick client, the IT department must maintain all systems for software deployment…

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Integrated Security Services

Internet of things is slowly making sure that anything that can be inter-connected is getting connected. Technology,these days, form the foundation of most business functions; multiple business functions getting integrated through network devices has resulted in a catch phrase ‘integrated…

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Developing a Security Strategy

The security strategy document defines and prioritizes information assurance and security initiatives that the organization must commence to enhance the protection of information and related technology.

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Building a Smart SOC: Strategies

The optimal way to address this requirement is to set up a Security Operations Center (SOC) that leverages all the security-related information generated within the enterprise to offer a centralized and holistic view of the security organization.

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Artificial Intelligence An Early Enhancement In Different Verticals

Artificial Intelligence is being used for optimization and Holonic Control by enabling human like properties with the Neuro-Fuzzy synergic system. To accelerate the business models and upsurge the industry verticals with Genetic algorithms, this whitepaper gives the citation screen of…

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Enabling Digital Transformation through Digital Business Platforms

In the pre-digital transformation era, applications were created to address specific functional needs -mostly transaction driven requirements. This has limited their purpose to that particular need and resulted in the creation of silos. Apps were traditionally monoliths starting from the…

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Transforming Customer Relationship Management

CRM aligns business processes with customer strategies to build customer loyalty and increase profits over time. Installing a CRM system before creating a customer focused organization is the most dangerous approach while attempting customer relationship transformation.

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Significance of User Experience, User Interface and Usability Testing in the Digital World

The customer experience is the key to the success of any product or service in this digitalized world. In other words, a clear understanding of user interface and the user experience is the key to stick to the top in…

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