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Enterprise Mobility for Field Services: A Matchless Driving Force
By Shashin Shah On 26 May 2017Dimensions of customer engagement are shifting from service to experience. Customer experience is now at the core of everything organizations do. Just watch organizations of any vertical, you will be amazed to see the extraordinary lengths they went in the...
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Why Retailers Should Focus on Employee Engagement This Year?
By Shashin Shah On 9 May 2017Each year, organizations spend millions of dollars on employee engagement. Everything from performance-based incentives to Taco Tuesdays, employers understand the value of a connected team. But it goes beyond employee discounts and foosball tournaments; engaged employees feel connected, valued and...
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Digital: Delivering An Unparalleled Customer Experience
By Shashin Shah On 25 Apr 2017'How, when, and where' the digital customers engage, communicate, make purchasing decisions, and converse with brand has completely transformed. The digital age has ushered in a new era raising a new set of customer expectations. To deliver an unparalleled customer...
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Business Success hinges on how well CIO steer Enterprise Mobility
By Shashin Shah On 7 Apr 2017In this new world order, Mobility has become synonymous with better engagement, productivity, efficiency and collaboration. An Adobe study shows that at least 77% business owners find enterprise apps useful and 66% are increasing their investment in it further. Gartner...
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How Agile Is Your Fresh Department? Here’s How to Make It Better
By Shashin Shah On 17 Feb 2017Earning customer loyalty over and over again, streamlining ordering process, reducing spoilage, maximizing profit, serving fresh food, and bettering vendor management are few key areas multi-chain fresh departments like to focus on. But, in the meantime, grocers have to deal...
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