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Case Studies

End to End 24/7 Managed Services for an US based IT Outsourcing company

Enabled Sales Force Optimization, Accurately forecasted the labor demand, Increased revenue per worked hour, Tracked Employee movement dwell time & behavior across departments and studied its impact to improve sales, close-rate and customer experience metrics leveraging Beacon & Big Data Technologies

Eliminated high dependency on manual processes for underwriting new loan applications using disruptive lending solution. Our solution involved customized integrations to enhance product into a platform to deliver client’s complex needs.

BUSINESS REQUIREMENTS: Increase existing 3 month average sitesearch conversion rate of 6.65%, Configure product to ensure user experience meets brand requirements, Use dashboard to observe user engagement and extract insights

Implemented an additional sales channel to increase the sales for a Leading US IT Services Company, which enabled them to tap the b2c prospects with greater customer engagement

An efficient e-commerce portal was implemented for the cash & carry wholesale pioneer to  take the advantage of new e-commerce purchasing trends and to satisfy their increasing online consumer requirements

Around 7% increase up-sell and cross-sell for an International Travel and Hospitality Company through In-Resort Associate Enablement & Sales Management Solution.

Provided predictive text and visual suggestions, based on client inputs, analytics and inventory. Improved 3 month Site-Search conversion rate from 6.65% to 8.07% and monthly revenue by over $200K every month

Analyzed real time user engagement of campaign pages to dynamically improve conversion rates. Improved productivity by 70% by reducing the time to create and modify campaign landing pages

BUSINESS REQUIREMENTS: Build a Next Generation platform around Re-architecting of the identity-centric solutions, Restructuring existing monolithic application into Micro Services, API enablement using Apigee to make the platform developer and partner friendly

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