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How Does An Organization’s Customer-Oriented Culture Deeply Impact Customer Experience
By Gopala Seruku On 30 May 2016“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” Peter Drucker We all have heard of Customer related concepts such as customer service, awareness, and sensitivity. These...
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Assisted Mobility Solution – Customer Experience, Commerce & Support
By Gopala Seruku On 26 Aug 2014Increasing affordability combined with rapid advances in technology and infrastructure has led to an explosive growth in the use of smartphones. According to a report by eMarketer, by the end of 2014, there will be 1.75 billion smartphone users across...
Customer Experience Digital Transformation Innovation Mobility Technology
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