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Digital Process Automation – Modernize the Core & Leverage the New
By Sundar Ramaswamy On 23 Feb 2022It was not long ago that Digital Process Automation (DPA) was mainly consigned to a few experimentative champions looking to bring about marginal improvements in their respective departments. However, in the last few years DPA has built up a lot...
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Intelligent Service Desk – Automating IT end-user support
By Sundar Ramaswamy On 31 Dec 2020The Automation imperative – “Do More from Less” COVID-19 has contributed to the slowing down / contracting of all major economies and businesses. In such a business climate, organizations are focusing their efforts on improving bottom line performance. All support...
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