The Trends that are Shaping the Future of RPABy Sundar Ramaswamy On 2 Jun 2022
COVID-19 permanently altered how we all do business in many ways, not the least of which may be the extraordinary growth robotic process automation (RPA) has encountered over the past two years. The RPA market took off because of the...
Digital Process Automation – Modernize the Core & Leverage the NewBy Sundar Ramaswamy On 23 Feb 2022
It was not long ago that Digital Process Automation (DPA) was mainly consigned to a few experimentative champions looking to bring about marginal improvements in their respective departments. However, in the last few years DPA has built up a lot...
Intelligent Service Desk – Automating IT end-user supportBy Sundar Ramaswamy On 31 Dec 2020
The Automation imperative – “Do More from Less” COVID-19 has contributed to the slowing down / contracting of all major economies and businesses. In such a business climate, organizations are focusing their efforts on improving bottom line performance. All support...
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