Digital Transformation Blogs - Bigdata, IoT, M2M, Mobility, Cloud
Digital Transformation Blogs - Bigdata, IoT, M2M, Mobility, CloudDigital Transformation Blogs - Bigdata, IoT, M2M, Mobility, Cloud

crm

How Banking CRM Solutions Enable Personalization and Customer Loyalty

Multiple waves of transformation have hit the banking industry over the years. As we know, high prudence banking models, paperless transactions, the emergence of fintech ecosystems, and digital-first financial services are a few on the list. Amid these shifts, modern banking CRM solutions have also increasingly become central to how financial institutions modernize customer engagement, […]
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CRM

Turbocharge Your Customer Relationship Management with Salesforce Einstein

Picture this: You have a personal data scientist at your service, that enables AI capabilities into your apps, helps you with predictions and suggestions, discovers relevant insights automatically, advises next best course of action, automates tasks, and all that proactively. Reminiscent of Microsoft office assistant, (à la Albert Einstein) the world’s most familiar genius walking […]
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Building a Master Data Management Strategy for CRM Success

For CRM users, Master Data Management (MDM) can not be ignored. MDM plays an important role in building effective and results-oriented customer relationship management (CRM) processes, it sets the standard for information governance. Customer data is generated through platforms like social media, third-party applications, and other external data enrichment providers. A good MDM strategy can […]
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CRM Success Through Effective Master Data Management Strategies

If you use a Customer Relationship Management (CRM) system you can’t afford to ignore  proper data management techniques. Proper data management is critical to effective information governance. And, Master Data Management (MDM) plays a vital role in building results-oriented and effective CRM processes. With the evolution of Big Data, mastering MDM has become an even […]
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Proactive Customer Care

Next Gen Customer Experience Management: Proactive Customer Care

The transition from traditional Customer Relationship Management (CRM) to Customer Experience Management is underway, and we are in the middle of it. To attract and retain customers, enterprises today not only need to manage their customers’ experience, but also do so in a proactive manner. To put this in another way: while it is essential […]
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OSSCube Drupal/SugarCRM Integration module released

OSSCube is announcing OSSCube Drupal/SugarCRM Integration at DrupalCon in Portland, OR. Usually the most challenging and time-consuming step in integrating Drupal and SugarCRM is mapping the modules and related fields so that the integrated system works smoothly to improve customer experience and reduce operating cost. OSSCube Drupal/SugarCRM Integration can significantly simplify this task and help […]
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