Retail Trends: What to Expect in 2016?By Gunendra Patil On 28 Dec 2015
The retail industry is going through the digital transformation phase, thanks to the disruptive technologies and trends including social media, smart phones, tabs, IoT, data analytics and cloud for enabling the sea of changes. In 2015, the digital enablement initiatives...
Why Retailers Should Recruit a Chief Omnichannel Officer NowBy Salil Godika On 13 Nov 2015
Thanks to modern technology and digital tools, the opportunities to interact with and buy from a brand today are ubiquitous. Customers want to shop anytime, anywhere. Omnichannel rules, and smart retailers are getting on board. For the customer, the best...
Is An OmniChannel Officer Inevitable?By Salil Godika On 22 Oct 2015
The rapid advances in the technology landscape and proliferation of digital have taken customers beyond multi-channel to an Omnichannel retail experience. Global retailers that include the likes of Macy’s, Saks and Lowe’s have already moved in this direction enabling customers...
Retailers Survey Report: The Perfect Storm Of Omnichannel Makes Landfall !By hmblog On 28 Sep 2015
Omnichannel has come of age. Retailers are constantly challenged to ensure seamless and consistent customer experience across channels. Happiest Minds’ survey, targeted at executive leadership members of tier 1 and tier 2 US based retailers, aims to provide an insight...
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