B2B2X – the key for Telecom operators to rise above XpectationsBy Dharmraj Jhatakia On 6 Mar 2019
The idea of digital transformation has taken center stage over the last few years and has thrown open many opportunities for organizations to fundamentally change the way they do business. In particular, as Telecom operators have expanded into new and...
IT Services Firm Happiest Minds Actively Scouting for Acquisitions in USBy Salil Godika On 18 Feb 2016
With the business on track to break-even in FY16, IT services firm Happiest Minds is now actively scouting for acquisitions to further boost its growth. Salil Godika, chief strategy and marketing officer, Happiest Minds told ET, "The theme for this...
Location Services, Mobile Apps and Personalization: Digital Transformation of the Customer ExperienceBy Shantanu Paknikar On 25 Jun 2015
According to the KPCB Internet Trends Report 2015, the number of mobile phone users in the world over is 5.2 billion, with around 40 percent being smartphone users. With tablet computers also commonplace and wearable devices along with the Internet...
Innovation in Industry – An IT Services Perspective – Part 2By Shantanu Paknikar On 11 Nov 2013
In my previous post Innovation in Industry – An IT Services Perspective - Part 1 I wrote about the long-term challenges likely to be faced in the IT Services sector, and why innovation initiatives will be critical for survival and growth....
Outcome based Pricing in Analytics Consulting & ServicesBy Sethuraman Janardhanan On 27 Sep 2013
The world of IT services usually operates on a pricing or valuation model, which is either based on a Fixed Price system or a flexible Time & Material system. Increasingly, it has been noticed that customers expect their outsourcing partners...
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