Customer Service Excellence With Mobility [Infographic]By Shashin Shah On 23 Jun 2017
The roots of mobility are getting firmer and firmer in every industry vertical across all departments. Especially in field service, mobility has enabled field service departments to set new standards for productivity and customer responsiveness. Using enterprise mobility, field service...
Disruptive Technology Weekly Roundup – Sep 17th to Sep 23thBy Kiran Veigas On 24 Sep 2015
The true skill of deploying the essence of disruptive technology in an enterprise comes with an ability to make better informed decisions, make on-the-fly adjustments and tweak its products and services in absolute accordance with the market trends. Businesses in...
Location Services, Mobile Apps and Personalization: Digital Transformation of the Customer ExperienceBy Shantanu Paknikar On 25 Jun 2015
According to the KPCB Internet Trends Report 2015, the number of mobile phone users in the world over is 5.2 billion, with around 40 percent being smartphone users. With tablet computers also commonplace and wearable devices along with the Internet...
Mobility Solutions for the Auto IndustryBy Anil Jain On 26 May 2015
“Mobilizing” Mobility A digital transformation is brewing and it is leaving no industry out, including the auto industry. With challenges arising from consumer demands, emerging new technologies, re-distribution of global supply chains and shifts in priorities for individual suppliers, the...
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