Rajiv Shah is the president and chief executive officer of the Digital Business Services of our Company.
He is also a member of the Executive Board. He is a global executive with more than 30 years of success across the healthcare, financial services, technology, travel/transportation, and software industries.
Throughout his executive career, Rajiv has held leadership and board level positions at technology-driven organizations including Electronic Data Systems (EDS), Wipro Technologies, IBS Software Services, and Mu Sigma. Prior to Happiest Minds he was an advisor to Founder CEOs and of various companies and worked with PE firms during their investment evaluation process.
As a CEO and Executive Director of IBS he was responsible for turning around a company with proprietary software to a highly profitable growth organization. He engineered the change in business model from on-premise to SaaS which improved revenue and profitability visibility. Apart from enabling expansion into new global markets he initiated acquisitions of niche product companies and successfully integrated them. He facilitated a major transaction to provide very profitable exits to shareholders.
In his prior roles Rajiv led Financial and Healthcare Business Units at Wipro, oversaw the establishment of an international operations of a major IT company – EDS, established a JV between one of the largest US BPO companies (TeleTech) and Bharti group, and established new entity for an Australian Conglomerate – Kerry Packer Group. After establishment, he ran these businesses as a CEO and Executive Director.
Rajiv has lived and worked in various parts of the world and holds MS in Mechanical Engineering from the University of Missouri. He has completed Executive Management courses at multiple business schools and has also participated in Global Leadership Alliance Training in St. Petersburg, Russia, and Stanford University. He continues to speak at various forums and has published leadership articles.