Customer Insight & Analytic Summit
Date: Aug 22 - 24 , 2016 Venue: Omni Austin Hotel at Southpark, Austin, Texas
Building a Data-Fluent Organizational Culture
Data is the new business language, forever transforming organizational models and customer relationships. What’s more, fueling leading 21st century organizations are robust datasets, generating actionable insights toward product innovation, optimal customer experiences, and enriched brand loyalty. Nonetheless, a meager 1% of customer data is analyzed by organizations, revealing a major insights-to-action gap.
In its 5th iteration, the Customer Insight & Analytics Summit returns with fresh, collective perspectives to steer your organization towards data fluency. Capitalizing on the analytics maturity curve, for the first time ever it will feature “Birds of a Feather” track sessions, separating early versus advanced maturity change leaders.
Happiest Minds is one of the sponsors and exhibitors at the summit. Please visit Happiest Minds booth and listen to our speaker and experience our innovative analytics solutions.
We are proud to announce that Rathi Dasgupta, SVP & Country Head, Digital Transformation and Enterprise Solutions, Happiest Minds Technologies will be speaking at the event.
Topic: Understanding Customer Behavior to Provide Insights & Recommendations
In today’s digital world, advanced analytics technologies are shaping the next generation of customer insights. Technologies and frameworks in the areas of anomaly detection and cognitive intelligence are allowing us to get more granular with data, providing insights into behavior, buying patterns, and even ways to generate customer delight. Through Happiest Minds, a digital transformation solution provider, this session will uncover innovative trends forever changing the way we understand our customers.
– Leveraging your company data with a host of next generation solutions
– Using Digitally Assisted Services Platform (DASP), a cognitive intelligence solution to boost sales and services
– Implementing a domain agnostic solution to check data anomalies
Rathi will be joined by Dhiman Ray, General Manager & Global Business Head – Digital Business Platform, Happiest Minds Technologies and Eron Kar, Director and Practice Head- Analytics – Digital Transformation and Enterprise Solutions, Happiest Minds Technologies.
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