Microsoft DTA 2020 - HappiestMinds

Get in Touch

Please enter your name. Please enter alphabets only for Name. Please enter Organization. Please enter valid email id. Please enter numeric only for Phone number.

Happiest Minds work closely with Microsoft to offer richer value to our clients and enable their digital transformation or build connected products and platforms that are ready for the future. We have multiple Gold Partner network competencies with Microsoft around areas like Application Development, Cloud Platform and Data Analytics to name just a few. We are also an AI Inner Circle partner, part of the Elite IoT program and a NSI Tier 1 system integrator.

We have also been one of the early adopters of IoT and RPA which has further enabled us to work collaboratively with Microsoft across our industries of focus that include Industrial, Manufacturing, Healthcare, EduTech, Retail, BFSI and Energy. As a result, we have been able to consistently deliver high-quality solutions with expertise, capability, and commitment to our clients worldwide by helping them unlock and optimize the true value of their Microsoft investments.

Happiest Minds is one of the few partners who have been selected for “RPA in a day” (Microsoft Power automate) program.

We have 20 plus Microsoft Co- Sell Ready Solutions : Connected field service, Knowledge Engine Powered Service Desk Bot, Identity and Access Management, Univu – University Analytics solution, GDPR Assessment & Remediation Services Data Lake and Streaming Analytics Platform, and many more.

Happiest Minds, with its unique, insight led, Mindful Thinking process, and digital and agile infrastructure enables organizations to realize Digital Capital from business outcomes. In this approach, we consider the strategy and objectives as well as value chains and enablers of transformation. A holistic process, Mindful Thinking encompasses user profiling, journey mapping, digital audits, design engineering, rapid prototyping, and market testing – assessing a 360 impact on business.

We look forward to meeting you at Microsoft DTA and initiating a dialogue around potential areas of collaboration in accounts that you are associated with.

Provided below is an industry specific outline of our Microsoft related offerings that will provide you with a better idea of how we can add value.

Value proposition and Offerings

Industrial

With our dedicated presence in the Industrial segment, we have delivered complex, smart, and connected products and platforms for several industrial customers across the world.

We are focused on making industrial products and platforms digital ready by helping our clients embrace the idea of modernizing the core and leveraging the new. We help our Industrial clients –

Modernize the CORE:

Mechanical, HW & Embedded Engineering
Industrial Communications
Industrial Control Systems
Application Development
Verification and Validation

Leverage the NEW:

Industry 4.0 and IIoT
Digital Thread and Digital Twin
Edge Analytics and Intelligent Edge
Blockchain and AR/VR
API Monetization and Partner Exchange Platforms

FOCUS ON MICROSOFT TECHNOLOGIES

1) IoT Enablement

IoT enablement of products and platforms
Smart Building Management
Secure IoT platform powered by Azure Hybrid Cloud and Smart and Modern Workspace

Technologies: Azure IoT, C#, BLE, Ionic, Stream Analytics, Cosmos DB, Azure Data Factory, Power BI, Angular/React, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

2) Modernization

Modernize and migrate an existing solution/platform to Industry 4.0 using modern technologies and frameworks.

Technologies: .Net Core, Azure Kubernetes Services, Containers, Azure Function, App services, Azure Storage, Angular/React, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

3) Mixed Reality

Remote monitoring and management
Worker safety and Training

Technologies: Digital Twin, Azure Cognitive services, Azure ML, Azure Data Services, .Net technologies, BLE, Ionic, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

4) Analytics and AI

Predictive and Prescriptive analytics
Assets Monitoring and preventive care

Technologies: Cosmos DB, Azure HDInsight, Azure Databricks, Azure Data Factory, PowerBI, Azure Storage, App Services, Azure ML, Cognitive services, Edge Analytics, Azure DevSecOps, Azure Sentinel, IAM,

CASE STUDIES

We have worked extensively with our Industrial clients in modernizing their platforms and getting their products IoT ready. A few examples include –

Connecting device management and diagnostics for online and offline enabling of an end-to-end IIoT solution for different industries.
Connecting airport ground fueling systems with an IoT platform to enable real-time monitoring, preventive maintenance, and paperless e-ticketing.
Developed a common data platform with standardized connected devices and centralized management of different business such as pulp and paper and leather and water treatment.

Manufacturing

Happiest Minds provides an Azure-based Data, Analytics and IoT services to enable a Smart Manufacturing Lifecycle. Developing a technological solution that addresses these challenges requires a deep understanding of the Manufacturing industry and the roles played by participating entities in the value chain. Happiest Minds, with its comprehensive knowledge of the manufacturing world offers a set of IoT based solutions that integrate machines and processes in real-time to improve shop-floor economics and operational performance. In addition, the analytics we can provide helps in ensuring process agility, reducing waste, augmenting efficiencies, and making discrete as well as process manufacturing smart and silo-free across the value chain.

Digital Transformation Pillars – Manufacturing

Our digital transformation vision is to connect three key pillars – Product, Workforce, Process, Services and Logistics. Connecting them to a data platform will provide the ability to gather insights, provide clear actions, and share alerts to relevant stakeholders.

Digital Vision – Creating a Connected Experience

Happiest Minds have deep expertise in developing custom Digital solutions that play a major role in enabling Centralized & Optimized Maintenance, Centralized & Optimized Operations and Enhanced Customer Experience.

Developing solutions with a shared platform vision ensures a seamless and centralized experience for all stakeholders.

In addition to new developments, Happiest Minds helps integrate legacy systems, bringing them on to a common platform to create a digital thread by leveraging IoT, AI, Cloud, and Automation. With various weaves services to provides holistic customer experience, optimized operations, empowered workforce and enables newer business models.

To enable IntelliTrack and IntelliFactory, Happiest Minds offers agile and digital hybrid IT infrastructure, Smart, secure, and modern workspace, and orchestration of continuous software development- integration and deployment through Azure Hybrid Cloud, DevOps, IAM and Sentinel. This will help achieve seamless integration of digital platforms, enhanced employee productivity, collaboration, faster go to market, lights-on security, compliance, business continuity, service assurance and cost optimization.

Connected Manufacturing (Intellifactory)

Material Logistics
Batch traceability
Connected production line
Quality Management
Connected Assets/Workers
Energy Management
Predictive Maintenance

Connected Distribution (IntelliTrack)

Vehicle Tracking
Consignment Tracking
Coldchain Monitoring
Inventory Monitoring

Connected Product (Intelliproduct)

Device Lifecycle Management
Device Lifecycle Management
Edge Intelligence
Predictive Maintenance
Business Workflow (Replenishment)
Usage Insights/Analytics

Connected Service (ConnectedService)

Remote Troubleshooting
Field Force Management
Field Repairs (Augmented Reality)
Enterprise Integration

Solution & Framework

IntelliTrack

IntelliTrack is an offering from Happiest Minds allowing customers to launch an immediate pilot to address the above challenges for retail, logistics, and manufacturing companies. The pilot provides a secure IoT platform powered by Azure Hybrid Cloud which can be expanded to connect all the fleet vehicles, trainers, sensors monitoring consignment and driver touch screen interface, thereby giving operational insights for fleet condition, consignment delivery efficiency.

Solution Value –

Cost Reduction
Driver Safety
Timely Delivery
Reduction in returns

Connected Worker:

Worker Location Tracking is an offering from Happiest Minds allowing customers to launch an immediate pilot to address the mentioned challenges for manufacturing plant/factory environment, construction sites. The pilot provides a secure IoT platform powered by Azure Hybrid Cloud and smart and modern workspace which can be scalable to connect all the workers, thereby giving insights into worker productivity and alert on safety issues.

Solution Value

Reduced Claims
Adherence to safety compliance
Improved worker productivity

IntelliFactory

IntelliFactory is an offering from Happiest Minds allowing customers to launch an immediate pilot to address the above challenges for discrete and process manufacturers. The pilot provides a secure IoT platform powered by Azure Hybrid Cloud. This can be expanded to connect all the disconnected assets and data silos, thereby giving operational insights from multiple production lines, multiple factories, multiple geographies.

Solution Value

Improved Operations
Improved Productivity
Better Asset Management
Better Visibility

CASE STUDIES

We have worked across the board with several innovative companies in creating healthcare-focused platforms and applications. A few examples include –

Chatbot for front desk sales agents. For US based Industrial and Construction Product Distributor. Deployed a Microsoft Azure based chat bot solution with NPL engine that provides cognitive options to SME’s to continuously improve QnA.
Asset Monitoring System. For global manufacturer of cryogenic equipment. Develop an Asset Monitoring platform that monitors, manages, and provides alerts and reports on the status of various LNG equipments.
Factory of the Future. For US based global provider of water, hygiene and energy technologies. Build a Multitenant IoT platform to manage water and waste treatment plant for various organizations, anomaly detection.
Intelligent Supply Chain. For US conglomerate manufacturer of industrial products. Build Connected fleet and trailers for monitoring the consignment (fuel), vehicle location and driver behavior.
Operations of the Future. For US based manufacturing servicing company. Build Common platform for the Central Operations team to continuously monitor critical assets and workforce in oil and gas plants.

EduTech

We have a very strong presence in the world of Edutech and have worked with some of the leading publishers and education companies around the globe in making them digital-ready.

With learning content increasingly expected to be digital, engaging and “Spotify” like – classroom learning is giving way to personalized, context-aware, anytime and anywhere learning. Monolithic learning delivery systems are being replaced with best of breed new generation digital learning environments (NGDLE). As a result, there is a need to extract the most out of new-age technologies like analytics, AI, IoT, AR & VR to improve learning experience and efficacy.

Our offerings help to accelerate the adoption of digital technologies, and to provide better learning experiences that are in tune with the expectations of contemporary learners.

Driven by an innovation-focused approach, we provided value across the following areas by focusing on –

Digital Learning

Content ingestion and enrichment
Building new generation learning environments
Adaptive AR and game-based learning

Learner Experience

Matching algorithms and recommendation systems
Best fit students, RPA – Admission Automation
AI-based course selection

Guided Assessment

Question item bank management
Test generation and assignment tools & focused reviews
In-class room monitoring, learner behavior analysis, proctoring, student response systems integration

FOCUS ON MICROSOFT TECHNOLOGIES

1) Modernization for Student Recruitment & Engagement

Improvement of student enrolment and marketing ROI
Targeting best-fit candidates
Student performance prediction and retention
Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies: AKS, Containers, App services, .Net Core, Azure Functions, SQL Azure, Azure Storage, API management, Angular/React, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

2) Smart Student Living with IoT

Providing a connected living experience for the student and managed student accommodation that is safe, secure and convenient. Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies: Azure IoT, Stream Analytics, Cosmos DB, Logic Apps, Azure Functions, Key Vault, Notification Hub, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

3) Institutional Analytics

Integrating data across different systems into a data lake over which rich machine learning algorithms are deployed to derive intelligence around student performance and churn prediction. Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel.

Technologies: App services, Event Hubs, Azure HDInsight, Azure Data Factory, Azure Databricks, PowerBI, Azure DevSecOps, Azure Sentinel, IAM

4) Immersive Learning Experiences with Mixed Reality

Richer learning experiences by making learning content interactive and engaging while also facilitating virtual tutoring through knowledge powered BOTs. Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace.

Technologies: .Net Technologies, Azure Cognitive Services, Azure Bot Service, Azure ML, Office 365, Angular/React, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

CASE STUDIES

We have extensively worked with some of the leading players in the Edutech space to develop highly engaging, personalized, and insights-driven learning mechanisms that improve student engagement and outcomes. A few examples include –

Using data modelling to predict student performance accurately and effectively decrease drop-out rates
Built a Digital Learning Experience Platform to support enhanced content delivery and personalized learning
Developed an all-purpose learning platform to support various learning models and render different types of learning content

Smart and Secure Workspace for a Global Online Education provider in the USA by delivering agile, secure and cloud-based environment with role-based access and standardized end-user experience.

Retail

Modern age customers are gradually shifting to e-tail. Today, shoppers have all the information they need to make informed decisions and extract the maximum value out of their spending. Thus, traditional retailers need to change their business models to keep pace and excel as digital merchandizers.

Most of the customers today are gradually shifting to e-tail. Buyers have all the information they need to make decisons and extract the maximum value of their spending. Thus, traditional retailers need to switch their business models to meet the competition and excel as a digital merchandiser.

Happiest Minds’ Retail Solutions and Services, combined with retail analytics, drive the much-needed Digital Transformation. Our retail solutions enrich the end-customer experience and improve business efficiency through an integrated set of disruptive technologies like mobility, big data analytics, security, cloud computing, social computing, M2M/IoT and unified communications.

Gartner has recognized happiest Minds as an Advanced Analytics provider operating in Tier 1 Retail market

Digital Transformation Pillars – Retail

Our digital transformation vision is to connect Digital touchpoints across the Retail Value Chain– Product, design and development, Vendor management, Demand forecasting, Merchandise planning, Logistics, Omni Channel, Pricing, Warehouse management, Instore and Customer experience. We connect them to a data platform, IoT and analytics to provide the ability to gather insights, provide clear actions, and share a connected experience to the relevant stakeholders.

Digital Vision – Creating a Connected Experience

The vision is to create a connected retail buying journey for your customer by integrating it with an Omnichannel Customer expectation which is Research Anywhere, Order Anywhere, Pay Anywhere, Ship Anywhere, Pickup Anywhere, Return Anywhere and Assistance Anywhere. We integrate next-gen solutions and technologies like AI, IoT, Automation, Analytics and like of it to create a digital customer experience by creating a Connected platform for Product Discovery and Research, Order Capture and fulfilment, After Sales and Customer support.

Cognitive Supply Chain

Supply chain and inventory management is one of the critical process in Retail. Enabling automation and AI-enabled Supply chain with IoT connected platforms and Analytics helps us in monitoring, optimizing and analyzing the various the aspect of supply chain.

Inventory Tracking
Inventory Replenishment
Warehousing & Distribution
Distributed Order Management
Supply Chain Optimization

Intelligent Store:

Stores continue to be the nerve-center for most bricks and click retailers. However, there is an imminent need to transform retail stores into experience centers for omnichannel customers. Our retail solutions help stores function as mini-fulfilment hubs, offering flexibility in delivery choices to avoid losing a potential sale. Our offerings:

Intelligent Loss Prevention
Inventory Management
Assortment & Space Planning
Cross Channel Visibility
Remote Asset Management
Extended aisle, experiential kiosks and interactive digital displays
In-store path to purchase, track and engage solutions for customer experience management
Associate enablement with a digital advisory sales platform
Secure and Seamless Connectivity to Azure Hybrid Cloud
Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere

Omnichannel Retail Transformation

Today, it is imperative for any retail business, engaging in more than one channel, to have a clearly defined omnichannel strategy. This creates a better impact on customers across multiple touchpoints, ensuring a seamless buying experience. Our retail solutions include:

Omnichannel fulfillment enablement
Customer 360: single view of the customer is the foundation of omnichannel experiences
Omnichannel personalization
CRM and omnichannel customer feedback management
Front-end modernization or e-commerce enablement
Omnichannel maturity assessment and strategy
Secure and Seamless Connectivity to Azure Hybrid Cloud
Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere
Azure DevSecOps for faster go to the market and lights-on security, compliance, business continuity, service assurance and cost optimization

ReImagined Customer Experience

We help our client reimagine customer experience by integrating various technologies like AI, IoT, Advanced Analytics & Insights. Happiest Minds’ AI-enabled Insights and Marketing Automation assures customer acquisition, retention, promotion planning, effective retail operations and better merchandizing through advanced retail analytics solutions that provide actionable insights.

Personalization and Recommendation (PnR)
Customer micro-segmentation
In-the-moment/dynamic pricing
Social analytics
Campaign and marketing analytics
Powered by Secure and Azure Hybrid Cloud
Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere
Azure DevSecOps for faster go to the market and lights-on security, compliance, business continuity, service assurance and cost optimization

Retail Solution:

Connected and Personalized Experiences

Next-generation Digital Experiences (PIMCORE)
Assisted Selling/ Clienteling, AI Chatbot/ Conversational Commerce
Omnichannel Personalization – content, search and experience
Personalized Recommendations
Consumer Data Platform (Data Lake) leveraging Blob Storage and compute services on Azure
Point of Sale Analytics: Real-time near real-time delivery of insights to enable actionability while the customer is at the POS terminal
Powered by Secure and Azure Hybrid Cloud
Smart, Secure Modern Workspace
Secure and Seamless connectivity to Hybrid Azure Cloud

Integrated Product and Content Discovery

Omnichannel Product Information, Digital Assets and Content Management (PIMCORE)
Automated Product Content Quality (PROAQT)
Content Brokering and Monetization
Powered by Secure and Hybrid Cloud

Next-gen Stores

Electronic Shelf Labels/ Digital Signage
AI/ ML driven Product Placement and Planogram Compliance (PROPLAN)
Proximity-based customer experience and engagement
Associate enablement, learning and productivity solutions
Smart, Secure Modern Workspace – Office365, WVM solution
Secure and Seamless connectivity to Hybrid Azure Cloud

Insight-driven Decisions

Single View of Customer / Customer Data Platform
Omnichannel Analytics (Web/ Clickstream, POS and In-store Path to Purchase Insights)
Advanced Pricing Analytics and Competition Price Benchmarking
Promotional Insights, Simulation and Monitoring (PRISM)
Next best Actions Recommendations leveraging Azure ML, Data factory and SQL Server
Powered by Secure and Hybrid Cloud

Seamless/ Distributed Fulfilment

Visible Assets, Fleet and Operations (track and trace)
Distributed Order Management: Click and Collect/ Click and Reserve, Ship from Store
Powered by Secure and Hybrid Azure Cloud, Smart, Secure Modern Workspace and DevSecOps

CASE STUDIES

We have worked across the board with several innovative companies in creating healthcare-focused platforms and applications. A few examples include –

Know your Customer – For the largest online education provider. Consumer Data Platform (Data Lake) leveraging Azure Blob Storage and compute services.
Reimagine Innovation – For the largest online education provider. Next best Actions Recommendations leveraging Azure ML, Data factory and SQL Server for a leading learning Solutions provider.
Know your customer. For Multiple Large retailers. Unified Customer Desktop and Customer Management on Salesforce, Personalized Product Recommendations/ Recommender Systems
Deliver Intelligent and sustainable operations. For Top 50 Home Décor Retailer Use-case: Cognitive Product Data Quality and Governance, Data Science driven Price Management and Pricing Analytics
Enablement of Hybrid Azure Cloud. For a Europe based wholesale Retail company: Assess, build, migrate and enable their Hybrid cloud infrastructure with minimal disruption in business.

Healthcare

We have a strong focus on the Healthcare segment and have built digital products and platforms for several customers across the world. Happiest Minds with its proven expertise in digital disruption can be your partner of choice for building next-generation digital health systems to improve patient experience and care outcomes across the healthcare ecosystem.

Driven by an innovation focused approach, we provided value across the following areas by focusing –

Continuous Care

Patient Monitoring
Connecting People
Connected Devices

Connecting People

Crowdsourcing of Reviews & Recommendations
Leveraging Social Media
Support Groups and Advise

Connected Devices

Wearables for tracking fitness and health parameters
IoT sensors for data collection
Remote Monitoring

FOCUS ON MICROSOFT TECHNOLOGIES

Modernization

Application modernization using the latest set of technologies to improve user experience and performance
Muli-device capability with seamless integration with different service providers
Cloud enablement to facilitate robust and scalable digital healthcare systems
Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies: .Net Core, Dockers, Containers (AKS), Azure Functions, Logic Apps, Event hub, Notification Hub, App services, Ionic, Angular/React, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

IoT Enablement

Smart and secure hospital facilities powered by IoT to enable improved patient experiences and care outcomes.
IoT platforms that facilitate common data exchange across the healthcare ecosystem
Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies: Azure IoT, Stream Analytics, Cosmos DB, Power BI, .Net technologies, Notification hub, Azure Storage services, Azure Functions, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

Analytics and AI

Insights into hospital management, patient records, costs, diagnoses, etc
Health monitoring and predictive care

Technologies: Azure HDInsight, Azure Databricks, Azure Data Factory, PowerBI, Azure Storage, App Services, Azure ML, Cognitive services, Edge Analytics, Azure DevSecOps, Azure Sentinel, IAM

Mixed Reality

Staff training and certification
Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies: Digital Twin, Azure Cognitive Services, Azure ML, Azure Data Services, .Net technologies, BLE, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

Customer Engagement

Facilitating discovery of the right Healthcare Providers
Remote Monitoring and Tele Consultation
Continious Patient Engagement
Powered by Azure Hybrid Cloud, DevOps, IAM, Sentinel and Smart, Modern workspace

Technologies: Azure Hybrid Cloud, Azure DevSecOps, Azure Sentinel, IAM, M365, Azure WVD, AD Modernization

CASE STUDIES

We have worked across the board with several innovative companies in creating healthcare-focused platforms and applications. A few examples include –

Carrying out drug delivery system modernization for a company focused on improving clinical outcomes
Using analytics to facilitate the discovery of medical providers for a leading US-based portal about physicians and hospitals
IoT enablement for Smart Hospitals for a leading global conglomerate focused on building technologies
Smart and Secure Workspace for a leading healthcare provider based in the UK to deliver an agile, secure and cloud-based environment with role-based access while standardizing end-user experience.

BFSI

Happiest Minds provides Azure-based Data, Analytics, AI/ML, Risk Grid Computing and other Azure infrastructure services to enable Digital Finance. Developing a technological solution that addresses these challenges requires a deep understanding of the BFSI industry and the roles played by participating entities in the value chain. Happiest Minds with its comprehensive knowledge of the BFSI world offers a set of Azure based solutions. It integrates machines and processes in real-time to enhance digital customer experience, drive stronger risk management, and respond more quickly to regulatory and security compliance demands.

Digital Transformation Pillars – BFSI

Our digital transformation vision is to connect three key pillars – New Business Acquisition, Digital Servicing, Digital Marketing-Sales and Workplace. Connecting them to a data platform will provide the ability to gather insights, provide clear actions, and share alerts to relevant stakeholders.

Digital Vision – Creating a Connected Experience

Happiest Minds have deep expertise in developing custom digital solutions that play a major role in enabling Centralized & Optimized Business, Maintenance, Operations and Enhanced Customer Experience.

Developing solutions with a shared platform vision ensures a seamless and centralized experience for all stakeholders.

In addition to new developments, Happiest Minds helps integrate legacy systems, bringing them on to a common platform to create a digital thread by leveraging AI, Cloud and Automation. With various weaves services to provides holistic customer experience, optimized operations, empowered workforce and enables newer business models.

Our Digital Offerings:

Digital Experience

User Experience
Design Thinking
Immersive Experience (Digital Reality)
Powered by:
- Azure Cloud and the standard infrastructure services
- Azure Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere
- Azure IAM and Sentinel for user access; manage, monitor and responds to any security risks 24/7

Digital Lending & Leasing Services

Digital borrower/investor/broker onboarding for better user experience through mobile/web
CRM implementation
Automated underwriting with risk scoring and KYC/AML through API integration
Automated document generation, e-Sign
Pricing calculator for better deal structure designing
Automated funding, invoices and repayments with payment gateway integrations
Autosub GL generation and flow to third party accounting services
Collection strategies and auto case assignment
End to end asset tracking throughout the lease lifecycle

Digital Insights and Risk Management

Big Data and Analytics: Azure Data Factory, Data Bricks
AI and ML: Azure Automated Machine Learning
BI and DW: Power BI
Powered by:
- Azure Cloud Compute, Blob & File storage, SQL, Archive, Azure Functions
- Azure DevSecOps for faster go to market, lights-on security, compliance, business continuity, cost optimization.
- Smart and Secure Workplace with device-agnostic digital experiences – Azure AD, M365
- Azure IAM and Sentinel for user access; manage, monitor and responds to any security risks 24/7

Smart Operations

Case Management as a Service
Straight Through Processing
Campaign Management
End to End Testing
Real-Time Analytics
Alternative Channel Strategies
Dashboards and MIS
Data migration and consolidation
Automation testing

Digital Application Development

Legacy Modernization
Technology Migration / Upgradation
Enterprise Integration
Micro Services
Connecting Applications
Powered by:
- Azure Cloud Compute, Blob & File storage, SQL, Archive, Azure Functions, Azure Container Instances, Azure API
- Azure DevSecOps for faster go to market, lights-on security, compliance, business continuity, cost optimization.
- Smart and Secure Workplace with device-agnostic digital experiences – Azure AD, M365
- Azure IAM and Sentinel for user access; manage, monitor and responds to any security risks 24/7

AMS Service

Self-Support Enablement – Using Automation, AI/ML
Insights driven approach for predictive maintenance.
Integrated Knowledge Management HUB across LoBs
Micro Services
Connecting Applications
Powered by:
- Azure Cloud Compute, Blob & File storage, SQL, Archive, Azure Functions, Azure Container Instances, Azure API
- Azure Data Bricks, Data Factory
- Azure DevSecOps for faster go to market, lights-on security, compliance, business continuity, cost optimization.
- Smart and Secure Workplace with device-agnostic digital experiences – Azure AD, M365
- Azure IAM and Sentinel for user access; manage, monitor and responds to any security risks 24/7

Innovations

Chatbot for Customer, HR, Employee, IT and Helpdesk
Content Monetization
Customer Onboarding
Advisory Sales/Service Platform
Contact Centre Modernization
Powered by:
- Azure Cloud Compute, Blob & File storage, SQL, Archive, Azure Functions, Azure Container Instances, Azure API
- Azure BoT service, Azure Data Bricks, Data Factory
- Azure DevSecOps for faster go to market, lights-on security, compliance, business continuity, cost optimization.
- Smart and Secure Workplace with device-agnostic digital experiences – Azure AD, M365
- Azure IAM and Sentinel for user access; manage, monitor and responds to any security risks 24/7

CASE STUDIES

We have worked across the board with several innovative companies in creating healthcare focused platforms and applications. A few examples include –

For various Banks, Finance and Insurance Services in USA, UK – Compliance Assessment, Implementation & Improvement
For a leading global provider of Critical Compliance Services – Enabled Multi-service Digital Experience using Azure Cloud, Azure Data Lake, Kafka Integration and Power BI reporting, Azure IAM and Azure Sentinel
For a global provider of Finance and Accounting Services – Enabled Multi-service digital experience using Azure Hybrid Cloud transformation, IAM, Azure DevSecOps and Azure Sentinel
For a popular bank in USA – Enabled Multi-service digital experience using Azure Hybrid Cloud Design, Build and Migrate, IAM, Azure DevSecOps , Azure Sentinel, Smart Workplace transformation

Energy & Utilities

Happiest Minds has expertise in creating digital transformation solutions for the entire Energy value chain of Generation, Transmission, Distribution and Retail & Energy Services divisions. We leverage state-of-the-art technologies such as the Internet of Things (IoT), Artificial Intelligence (AI), Machine Learning (ML), Big Data, augmented Reality (AR), virtual reality (VR), and other revolutionary technologies to transform operations, maintenance and enhance the customer experience digitally.

Digital Transformation Pillars – Energy & Utilities

Our digital transformation vision is to connect three key pillars – Assets, Workforce and Customers. Connecting them to a data platform will provide the ability to gather insights, provide clear actions, and share alerts to relevant stakeholders.

Digital Vision – Creating a Connected Experience

Once assets, workforce and customers are connected to a common platform, this allows seamless sharing of data, provides insights to achieve further– Centralized & Optimized Maintenance, Centralized & Optimized Operations and Enhanced Customer Experience.

Developing solutions with a shared platform vision ensures a seamless and centralized experience for all stakeholders. In addition to new developments, Happiest Minds helps integrate legacy systems, bringing them on to a common platform to enable smooth management without the need to access multiple websites and portals to track different assets and operations. CXO-level management dashboards allow decision-makers to analyze investments, the total cost of ownership of each of their sites, worker productivity, and more.

Connected Assets

By connecting the vast array of distributed assets in the complex ecosystem and transforming machines and equipment into smart assets, Happiest Minds helps power generation companies achieve end-to-end asset tracking, cost optimization, risk reduction, and flexibility in operations. In addition to location tracking of assets, they can analyze if their equipment is working at the optimum level, gauge what needs to be done to extend the lifespan of assets, etc. Some of our connected asset use cases are:

Asset IoT Enablement with PLC/SCADA integration
Thermal Imaging
RFID tagging
Geotagging
Powered by Azure Hybrid Cloud, DevOps, IAM and Sentinel
Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere

Connected Workforce

We help power generation plants transition to a connected digital workforce with the right approach and suitable application of technology. We enable them to leverage the power of augmented reality (AR), virtual reality (VR), wearables, and more to enhance efficiency, productivity, and worker safety. Some of our connected workforce use cases are:

Workforce safety
AR/VR assistance
Digital worker app
Work order management app
Powered by Azure Hybrid Cloud, DevOps IAM and Sentinel
Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere

Connected Customer

We leverage the power of IoT, artificial intelligence and big data to help retail and energy services companies modify demand for energy and manage peak energy usage with smart and strategic initiatives. We also help them set up processes that reduce energy input into the system without impacting output negatively. Some of our connected customer use cases are:

Smart Homes
Customer usage and billing
Demand-side management
Energy Trading
Powered by Azure Hybrid Cloud, DevOps IAM and Sentinel
Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere

Optimized Maintenance

Happiest Minds helps water utility services companies to explore the latest in technology to manage infrastructure effectively. We empower our clients in the sector with the right tracking. Maintenance and Operations mechanisms, allowing them to predict failure well in advance and carry out maintenance of assets and equipment at the right time—with zero or minimal downtime and without loss in productivity. Our optimized maintenance use cases for water utility companies include:

Demand Forecasting
Outage management
Video-based site inspection
- Predictive maintenance
- Asset management
- Work order Management
- Powered by Azure Hybrid Cloud, DevOps IAM and Sentinel
- Smart and Secure Workplace with device-agnostic digital experiences -anytime, anywhere

CASE STUDIES

We have worked across the board with several innovative companies in creating Digital Energy focused platforms and applications. A few examples include –

Renewable Energy Management Solution: For one of the largest clean energy generation companies in India. Developed end-to-end solutions to onboard and remotely manage a total of 850MW+ renewable energy farms deployed across the globe.
Smart Grid Analytics Platform. For a leading US-based Smart Grid Applications company. Enabled Grid monitoring by the management of various intelligent sensors while providing machine learning-based analytics on the data collected from all areas of the distribution grid.
Assessment of reimagining digital roadmap and recommendations. For largest energy company in the United States. 6-week discovery and consulting exercise involving industry consultants and technology experts from Happiest Minds
Roof-Top Solar Management Solution. For US-based renewable energy solutions provider. Implemented connected monitoring system.

Scroll

SOLUTIONS

Technology Focus

Services

INDUSTRIES

ABOUT

News & Events

RESOURCE CENTER

ABOUT HAPPIEST MINDS

Happiest Minds enables Digital Transformation for enterprises and technology providers by delivering seamless customer experience, business efficiency and actionable insights through an integrated set of disruptive technologies: big data analytics, internet of things, mobility, cloud, security, unified communications, etc...

Read more