Archives: Resource Centers

Client-server communication technology is standard for most of the enterprise. While looking at few use cases, there is development in endpoint hardware’s, service delivery method and virtualization that…

Offerings

Technologies Supported
  • Cloud Environments: AWS, Azure & GCP
  • DC: On-premises and hosted data centers
  • Servers: Windows/Linux Virtual & Physical Machines, Virtualization Hosts, Physical Machines, Docker and Kubernetes
  • Databases: MSSQL, MySQL, Oracle, and Cloud PaaS DBs
  • Networking: Cloud Networking and DC Network Devices
  • Security: Cloud or DC Firewalls, WAF, Load Balancers, and VPN Devices
  • Storage & Backup: SAN & NAS (DC), Cloud Storage Solutions, Backup Solutions (DC & Cloud)
Monitoring and Management Services
  • Cloud Services – AWS, Azure, GCP
  • DC Virtualization – VMware, Hyper V
  • Windows Servers
  • Linux Servers
  • Network & Security Devices
  • Databases – MSSQL, Oracle, MySQL
  • Container Management & Orchestration Services
  • URLs / Websites
  • Application Performance Monitoring – Real User Monitoring and Synthetic Transaction Monitoring
IT Service Management Processes
  • Incident Management
  • Major Incident Management
  • Change Management
  • Service Request Management
  • Problem Management
  • Reporting, Analytics, and Live Dashboards:
  • Inventory Reports
  • Availability & Performance Reports
  • Ticket Summaries
  • SLA Reports
  • Trend Reports

Resources