Archives: Resource Centers

Happiest Minds Hybris Centre of Excellence is a one-stop solution for any Omnichannel or eCommerce technology initiative of mid to large retail enterprises. Our resources with vast experience in eCommerce enablement provide specific industry, geography & category insights that set implementations true to desired agendas.

Features & Benefits

Features
  • Product Content and Catalogue Management
  • Omni-Channel enablement for  B2B and B2C
  • Built-In SEO Optimization Tools
  • Personalization and Recommendation
  • Sales Performance Management
  • Sales Force Automation
  • Distributed Order Management
  • Customer Financial Management
  • Easy customer engagement with AI powered Chatbot
  • B2B features such as Indirect Trade, Pricing management, Promotions
Benefits
  • Cost-effective, flexible, and scalable
  • Game changing innovation for B2B and B2C e-commerce
  • Simple integration with third-party systems and solutions
  • Enhanced features to create highly personalized experiences
  • Precise visibility of all the stock and order information in one place
  • B2C simplicity for B2B commerce enabling bulk orders and personalized recommendations
  • Geography based pricing flexibility
  • Streamlined workflows for order management

Offerings

CONSULTING & STRATEGY
  • Analysis and elaborate efficient SAP CX solution that meets business specifics.
  • E-Commerce solution assessment & recommendations
  • Identify GAPs and recommend execution plan
  • Create and drive great omni-channel customer experiences
  • Architecture Workshops & POC
  • Redesign system to improve performance
IMPLEMENTATION & ENHANCEMENTS
  • Solution Architecture & Design
  • Define implementation roadmap
  • End-to-end implementation of Hybris B2B, B2C and industry related accelerators adaption
  • Implemented new accelerator for Distributors
  • Platform customizations and Upgrades
  • Feature enhancements – Promotions, SmartEdit, Pricing, Tax calculation,etc.
  • UX designing
  • Artefacts
INTEGRATION
  • Integration of existing ERP and other 3rd party systems with Hybris
  • Social media integration
  • Integration of Maps (ArcGIS) and ML
  • Payment gateway, loyalty, CMS and third-party address integrations
  • Accounts and Invoice integration
  • Analytics Integration
  • Campaigns and Email integration
  • Data hub for integration
BUSINESS AS USUAL
  • 24/7 Production Support – Dedicated or Shared model
  • Hybris Health Check
  • Customized Support Model
  • Application maintenance and monitoring
  • Post Go-live Support Services
  • Maintenance support during peak customer hits
  • Playback Session – our core of transition
  • Testing Centre of Excellence

Partners

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Resources