Resource Centers – Page 705

Features & Benefits

Campaign management across multiple channels
Dynamic and personalized offers
Virtual store view with personalized and dynamic offers and instant connect with associate
Beacon integration
In-proximity promotion , geo-fencing, geo-targeting, iBeacon – customer application, Google Nearby, Eddystone
Self-service kiosk with ecommerce and virtual store based endless aisle with self-learning cognitive chatbot specialized for customer engagement and enticement along with providing intuitive and contextualized information on Product/Service, Compare Contrast
A perfect inter-display between cognitive self learning and human with seamless on boarding of customer service/ sales representative or industry experts or a friend - assisted selling /personal shoppers
Self-learning cognitive chatbot specialized for customer engagement with emotion detection
Shopper to shopper collaboration / interaction/ referral/ feedback
Real-time tracking with intelligent action based on the emotion of the shoppers, sentiment, behaviour, social & demography
Shopper journey from ZMOT to UMOT (Discovery, Validate, Compare, Negotiate, Refer) – albeit in a guided and most efficient way – reducing time to checkout
SaaS based and Multi-Tenant Environment

Increase sales volume with focused campaigns and engage with the existing customers when they are most receptive, boosting loyalty.
Convert more prospects/visitors into customers with geo targeting/fencing, personalized engagement with customers, and actionable social data.
Boost ability to close transactions through assisted selling.
Leverage social gamification and coupon distribution to amplify in-store footfall.
Reduce time to checkout and enhance customer relationship with Artificial Intelligence.