Enhanced Product Recommendation System for 25,000 plus products across all retail stores (kiosk) and online stores results in improved Cross Sales from 10% to 12%. Machine Learning algorithms help in identifying similar products for new items / categories and creation of cross- sell / up- sell recommendations.

Offerings

Customize Customer Journeys

Understand the user journey to identify gaps between current and desired user experiences.

Engaging UX/UI Design

Improve usability and customer experience.

User Experience Platforms (UXP) Implementation

Implement and integrate best-in-class customer experience platforms.

Resources