Marketing has seen an unprecedented transformation in the recent years, where the association between customers and brands has evolved significantly. It’s led by the proliferation of smart devices, ubiquitous presence of technology, the emergence of digital native, culture of 24/7 connectivity and the deep penetration of social media. Marketers all over the world wish to leverage from it more than ever, and it’s all possible with Salesforce Marketing Cloud.
Salesforce Marketing Cloud helps you fuel your customer journey by developing personalized, relationships with them. It helps you deliver exceptional brand experiences across channels through its unique digital marketing platform. Salesforce Marketing Cloud can help you evolve, adapt and scale rapidly in today’s changing market environment. It will enable you to send across the right message at the right time, through all the phases of your customers’ journey.
The Salesforce marketing cloud offers you a 360 degree view of your customers, by giving you a personalized experience and flexible service, customized to your business. Reporting and tracking at every step of your customer journey is made possible by communicating with them in a uniform brand voice via email, mobile, social media, targeted ads, web, predictive intelligence, and customer data platform. This forges a much stronger, significant relationship with your customers as you rely on a robust intelligence mechanism, that helps you connect the dots across all your customer touch points.
The Salesforce Marketing cloud will help you clearly chalk out the interactions with your customers, carve predictive journeys, cultivate customers into deeply engaged users, while giving your marketers the right insights. Marketing cloud gives you a scalable and secure platform while connecting your entire business across disciplines and departments.