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Case Studies

Great Shopping Experience Begins Here

Singular platform for customer interaction brings huge improvements in customer experience for an anxiety management enterprise.

Associate Enablement and KPI Monitoring Solution for US based Retailer

Associate Enablement and KPI Monitoring Solution for US based Retailer Innovative Retail Solutions for Modernization in Retail

Archer User Access Management Process Simplifying Ineffective Practices

Congured Reports, Dashboards and Automatic Questionnaire Generator along with applications like Contacts, Business Unit, Company, Division capturing organization

Paving a Foundation for a Performance Driven IT & Security GRC Program – International Healthcare Provider

BUSINESS REQUIREMENT : TO provide access to confidential, private and critical data assessed for security posture, To access requirements from ISO-27001 to create IT and ISO compliant infrastructure  

Enhances Customer Experience Through Omni-Channel Interactions

Client aims to create and build a ubiquitous platform to deliver products which will offer assistance and protection across different verticals, targeted at Indian consumers.

Increase Opportunity Visibility through a Sales Force Automation Application

One of the leading Hi-tech Services player offering technology solutions to customers globally, wanted to create and build a sales force automation application. The objective was to assist its sales teams to effective manage leads to quote process, sell more,…

Pharmaceutical Industry Solution to Organize the Geographically Distributed Sales Force, Through Better Control and Visibility

Happiest Minds has developed a Pharmaceutical Industry solution based on Dynamics CRM 2011 which enables organizations to organize its huge and geographically distributed sales force, through better control, enhanced visibility of call planning for agility, planning marketing activities and promotional…

Risk Assessment and Security Strategy Definition for a US Energy enterprise

The business requirement was to provide well defined security strategy and protection to information and maintain information across the network. Happiest Minds defined the security architecture and remediation plan, and analysed preliminary risks to increase accountability for data protection and obtain well…

Virtual Network Monitoring System

The Business requirement was to develop cost effective and value added virtualized network monitoring system for small/large scale networks by deprecating dependency on physical existence of network components.

Customer Experience Analytics Solution for Leading TEM

The business requirement was to Improve customer experience and drive business success with ForeSee. Our multichannel analytics give you to Build a dynamic Customer Experience Analytics dashboard with rich UI components like High Charts, Google Maps and other Java Script…

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