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Whitepapers

How mCaaS-Digital Query Assistant is Redefining the Customer Experience

With Digital Query Assistants, the customer can come up with their queries in one sentence, and it will be answered in real time, with the most relevant and contextual result rather than receiving a flood of related information.

How mCaaS – Chatbots are Disrupting the Customer- Brand Engagement Across Industries

Chatbot, or virtual assistant, is a software application which possesses the traits of human communication, interaction and emotion.  It acts as an interface between the customer and the brand and holds the potential to enhance the customer experience.

The Peer-to-Peer (P2P) Marketplace

The economic sector is never immune from the advent of online industry and its impending impact. Marketplace advancing, or peer-to-peer (P2P) lending, is bustling not across the country but across the globe.

Simplifying IAM Migration and Implementation Planning

The purpose of this whitepaper is to provide a comprehensive overview on Identity and Access Management (IAM) program and how Happiest Minds Technologies helps simplify the IAM Migration, Implementation and Planning.

Managing Access, a Challenge

The best way to address to all these problems is through RBAC (Role Based Access Control). RBAC is a regulatory method that provides access to computers or network resources to the employees or non-employees based on their roles and responsibility within or…

Customer Responsibility for AWS VPN

The aim of the whitepaper is to bring customer responsibilities in one space while creating the VPN connection between AWS and the Customer Network. This document discusses the initiator of the VPN establishment, followed by a few Troubleshooting checks during any failure.

Smart Shelves for Retail: Redefine your In Store Experience

Digital Transformation is riding the next wave of innovation in the retail industry. E- retailers are enticing the shoppers with ‘anywhere any time’ shopping, faster delivery, personalized offers, easy returns etc. and it is a growing threat to the brick and mortar…

Automotive Safety – In-Vehicle Emergency Call System Leveraging IoT

This use case deals with providing an infrastructure and a corresponding process/infrastructure to auto call an emergency number in case of any untoward scenario or accident.

Goggles for Retail Banking: A Futuristic Thought Process

The banking sector is going through an evolutionary phase. Apart from the existing players including global banks, national banks and regional banks, several new players are entering into the banking landscape. The new non- traditional and disruptive entrants are offering improved customer…

Anomaly Detection Solutions for Increased Analytics Insights

Anomaly detection (or outlier detection) is a process of the identifying items, events or observations which do not conform to an expected pattern of data in a dataset. Generally, the data in a given data pool is related/correlated with each other…

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